Key Account Manager New Chicago, IL
Cresco Labs Inc., Chicago, Illinois, United States, 60290
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement‑free place to shop for anyone at any point on their cannabis journey.
MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move into.
JOB SUMMARY Reporting to the VP, National Sales, the Key Account Manager will strategically cultivate and scale national partnerships. This role will be responsible for maintaining positive business relationships and ensuring consistent achievement of sales targets and KPIs across markets. The Key Account Manager will serve as a cross‑functional leader, collaborating with regional wholesale and commercial strategy teams to design and implement initiatives that drive profitability and revenue growth.
CORE JOB DUTIES
Develop and maintain high‑level, multi‑threaded relationships within assigned accounts to serve as a trusted advisor and strategic business partner
Proactively identify, engage, and scale prospective key accounts
Conduct analyses of client sales data to propose high‑performing product assortments and targeted promotional programming
Design and execute growth plans, connecting account‑level revenue and margin targets to company goals
Create and deliver quarterly business reviews that demonstrate ROI, track health metrics, and highlight future opportunities
Orchestrate collaboration within commercial strategy, marketing, and regional wholesale teams to align national account strategy with market objectives
Serve as an industry expert by monitoring competitive activity, emerging trends, and evolving consumer preferences
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
3+ years proven sales experience; cannabis or alcohol sales preferred
Must have a valid driver’s license with a clean driving record and own transportation. Company reimburses for mileage.
This position requires the candidate to be based in Chicago with the ability to travel nationally.
Must maintain a high level of integrity, be self‑starting, have good time‑management, and sense of urgency.
Highly motivated and performance‑driven with strong organizational skills.
Relationship management skills and openness to feedback.
Proficiency with MS Office in a Windows environment and familiarity with sales tracking and reporting software (i.e., Microsoft Word, Excel, & PowerPoint).
BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including major medical, dental and vision insurance, a 401(k)‑match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full‑time or part‑time roles, location, or position.
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
EEO STATEMENT Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move into.
JOB SUMMARY Reporting to the VP, National Sales, the Key Account Manager will strategically cultivate and scale national partnerships. This role will be responsible for maintaining positive business relationships and ensuring consistent achievement of sales targets and KPIs across markets. The Key Account Manager will serve as a cross‑functional leader, collaborating with regional wholesale and commercial strategy teams to design and implement initiatives that drive profitability and revenue growth.
CORE JOB DUTIES
Develop and maintain high‑level, multi‑threaded relationships within assigned accounts to serve as a trusted advisor and strategic business partner
Proactively identify, engage, and scale prospective key accounts
Conduct analyses of client sales data to propose high‑performing product assortments and targeted promotional programming
Design and execute growth plans, connecting account‑level revenue and margin targets to company goals
Create and deliver quarterly business reviews that demonstrate ROI, track health metrics, and highlight future opportunities
Orchestrate collaboration within commercial strategy, marketing, and regional wholesale teams to align national account strategy with market objectives
Serve as an industry expert by monitoring competitive activity, emerging trends, and evolving consumer preferences
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
3+ years proven sales experience; cannabis or alcohol sales preferred
Must have a valid driver’s license with a clean driving record and own transportation. Company reimburses for mileage.
This position requires the candidate to be based in Chicago with the ability to travel nationally.
Must maintain a high level of integrity, be self‑starting, have good time‑management, and sense of urgency.
Highly motivated and performance‑driven with strong organizational skills.
Relationship management skills and openness to feedback.
Proficiency with MS Office in a Windows environment and familiarity with sales tracking and reporting software (i.e., Microsoft Word, Excel, & PowerPoint).
BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including major medical, dental and vision insurance, a 401(k)‑match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full‑time or part‑time roles, location, or position.
ADDITIONAL REQUIREMENTS
Must be 21 years of age or older to apply
Must comply with all legal or company regulations for working in the industry
EEO STATEMENT Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
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