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Service Account Coordinator

Alphabe Insight Inc, Boston, Massachusetts, us, 02298

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Elevare Branding is a dynamic and forward-thinking marketing and brand development firm dedicated to delivering high-impact solutions for a diverse portfolio of clients. Our reputation is built on precision, creativity, operational excellence, and a commitment to quality in every detail of our work environment. We believe that a well-maintained, efficient workspace is fundamental to productivity and innovation.

Job Description We are seeking a detail-oriented and client-focused

Service Account Coordinator

to join our Boston team. In this role, you will act as a key liaison between clients and internal departments, ensuring seamless communication, efficient project coordination, and exceptional service delivery.

The ideal candidate is organized, proactive, and capable of managing multiple accounts while maintaining high standards of professionalism and accuracy.

Responsibilities

Serve as the primary point of contact for assigned client accounts

Coordinate project timelines, deliverables, and internal resources

Monitor account performance and ensure client satisfaction

Prepare reports, documentation, and account updates

Assist in resolving client inquiries and service-related matters

Maintain accurate records and ensure compliance with company standards

Support senior account managers with strategic initiatives

Qualifications

Strong written and verbal communication skills

Excellent organizational and time-management abilitiesAbility to manage multiple tasks and meet deadlines

Professional demeanor with a client‑first mindset

Proficiency in Microsoft Office and general business software

Analytical thinking and problem‑solving capabilities

Bachelor’s degree in Business, Marketing, Communications, or a related field preferred

Additional Information

Competitive salary ($49,000 – $53,000 annually)

Professional growth opportunities and career advancement pathways

Skill development through ongoing training and mentorship

Collaborative and supportive work environment

Full‑time employment with long‑term stability

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