Account Manager
Specialized Recruiting Group - York County / South Charlotte, Charlotte, North Carolina, United States, 28245
We are seeking a motivated and customer-focused
Inside Sales / Account Manager
to join our growing team. In this role, you will manage existing customer accounts, process orders, provide product guidance, and support business development initiatives. The ideal candidate will be a strong communicator with solid technical aptitude and a passion for building long-term customer relationships.
Key Responsibilities
Serve as the primary point of contact for assigned customer accounts
Manage inbound inquiries, provide quotes, and process orders accurately and efficiently
Develop and maintain strong, lasting relationships with customers through proactive communication
Collaborate with internal teams—including engineering, operations, and customer service—to ensure customer needs are met
Identify opportunities for upselling, cross-selling, and account growthMaintain accurate records of customer interactions, orders, and forecasts
Learn and effectively communicate product information, including mechanical components and system capabilities
Support the sales team with administrative tasks, reporting, and follow-up as needed
Qualifications
Minimum 2 years of B2B inside sales experience preferred
Excellent communication skills , both written and verbal
Solid computer proficiency , including Microsoft Office (Excel, Word, Outlook), and the ability to learn new software platforms
Ability to work independently as well as collaboratively across departments
Strong customer service orientation and an aptitude for building long-term relationships
Mechanical aptitude and solid math skills required
Experience with
hydraulics and/or pneumatics
is a plus but not required
High school diploma required ; additional education or relevant experience preferred
#J-18808-Ljbffr
Inside Sales / Account Manager
to join our growing team. In this role, you will manage existing customer accounts, process orders, provide product guidance, and support business development initiatives. The ideal candidate will be a strong communicator with solid technical aptitude and a passion for building long-term customer relationships.
Key Responsibilities
Serve as the primary point of contact for assigned customer accounts
Manage inbound inquiries, provide quotes, and process orders accurately and efficiently
Develop and maintain strong, lasting relationships with customers through proactive communication
Collaborate with internal teams—including engineering, operations, and customer service—to ensure customer needs are met
Identify opportunities for upselling, cross-selling, and account growthMaintain accurate records of customer interactions, orders, and forecasts
Learn and effectively communicate product information, including mechanical components and system capabilities
Support the sales team with administrative tasks, reporting, and follow-up as needed
Qualifications
Minimum 2 years of B2B inside sales experience preferred
Excellent communication skills , both written and verbal
Solid computer proficiency , including Microsoft Office (Excel, Word, Outlook), and the ability to learn new software platforms
Ability to work independently as well as collaboratively across departments
Strong customer service orientation and an aptitude for building long-term relationships
Mechanical aptitude and solid math skills required
Experience with
hydraulics and/or pneumatics
is a plus but not required
High school diploma required ; additional education or relevant experience preferred
#J-18808-Ljbffr