Love making people smile? Imagine a job where your sole responsibility is helping people get started on their journey to a healthier and amazingly attractive smile. Have sales experience? Imagine a high‑tech, fun environment that focuses on integrity‑first sales techniques without the evening and weekend hours. The Treatment Coordinator is a pivotal role to LOA Orthodontics and plays the primary role of providing a wealth of knowledge for treatment plans and payment options.
Overview of the Practice Since 1921, our practice has been a pillar in the community. Priding itself on a century‑long tradition of clinical excellence and unparalleled customer service. At LOA Orthodontics, we are committed to excellence in orthodontic care, cherishing the traditions of our profession while embracing innovative approaches. We prioritize clinical excellence for every patient, fostering a warm, personalized experience within the Lancaster community. Our practice is a nurturing space for continuous learning and development, offering our team opportunities for education and growth.
Responsibilities
Obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options.
Solicit referrals from patients post‑treatment while tracking satisfaction with work provided.
Contact patients/guarantors the day prior or day of the appointment regarding fees due and to confirm the appointment.
Communicate to office management if schedules are not filled for consults.
Present treatment plans and give estimates of treatment costs in an effective manner.
Educate and discuss the Orthodontist's treatment plan after it has been diagnosed and reviewed by the clinical staff with the patient.
Ensure patients are cleared for treatment including all cleanings and restorations are validated before beginning treatment.
Promote and uphold the values of Orthodontic Partners in all aspects of the job.
Exhibit excellent customer service and communicate with potential customers in a friendly and efficient manner.
Ensure patients are compliant with appointments and financial obligations, sending the appropriate communication leading up to or including termination from treatment.
Drive results and strive to consistently achieve results and goals set forth by management.
Other duties as required.
What We Offer Monday – Friday / 35‑40 hour work week. Base compensation + commission based on production. LOA Orthodontics offers a competitive benefits package to include Medical/Rx, Dental, and Vision coverage, retirement plan (401‑k), flexible spending accounts, health savings account, and an employee assistance program. Further details on the benefits program are available upon request.
Equal Employment Opportunity
As set forth in LOA Orthodontics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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Overview of the Practice Since 1921, our practice has been a pillar in the community. Priding itself on a century‑long tradition of clinical excellence and unparalleled customer service. At LOA Orthodontics, we are committed to excellence in orthodontic care, cherishing the traditions of our profession while embracing innovative approaches. We prioritize clinical excellence for every patient, fostering a warm, personalized experience within the Lancaster community. Our practice is a nurturing space for continuous learning and development, offering our team opportunities for education and growth.
Responsibilities
Obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options.
Solicit referrals from patients post‑treatment while tracking satisfaction with work provided.
Contact patients/guarantors the day prior or day of the appointment regarding fees due and to confirm the appointment.
Communicate to office management if schedules are not filled for consults.
Present treatment plans and give estimates of treatment costs in an effective manner.
Educate and discuss the Orthodontist's treatment plan after it has been diagnosed and reviewed by the clinical staff with the patient.
Ensure patients are cleared for treatment including all cleanings and restorations are validated before beginning treatment.
Promote and uphold the values of Orthodontic Partners in all aspects of the job.
Exhibit excellent customer service and communicate with potential customers in a friendly and efficient manner.
Ensure patients are compliant with appointments and financial obligations, sending the appropriate communication leading up to or including termination from treatment.
Drive results and strive to consistently achieve results and goals set forth by management.
Other duties as required.
What We Offer Monday – Friday / 35‑40 hour work week. Base compensation + commission based on production. LOA Orthodontics offers a competitive benefits package to include Medical/Rx, Dental, and Vision coverage, retirement plan (401‑k), flexible spending accounts, health savings account, and an employee assistance program. Further details on the benefits program are available upon request.
Equal Employment Opportunity
As set forth in LOA Orthodontics’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr