About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority‑ and woman‑owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World‑class facilities and the technology you need to thrive – in our offices or yours.
Job Summary SHI is seeking an experienced and motivated manager to lead our team of Public Sector Inside Account Executives. The manager will be responsible for driving the success of the team in building books of business, achieving sales targets, and delivering exceptional customer experiences. This leader will provide coaching, mentorship, and strategic guidance while overseeing daily operations, sales activities, and professional development. The manager will collaborate cross‑functionally and play a key role in optimizing sales processes, growing customer relationships, and supporting SHI’s growth in the Public Sector. This position is hybrid and will require part‑time attendance at the North Texas office, minimum 3 days per week.
Role Description
Lead, coach, and mentor a team of Inside Account Executives to achieve and exceed sales targets and activity metrics.
Oversee team efforts in cold calling, prospecting, and profiling accounts to build robust sales pipelines.
Guide team members in developing and nurturing customer relationships via multiple channels (email, phone, in‑person).
Ensure consistent achievement of individual and team quotas, daily/weekly activity goals, and pipeline growth.
Support team in managing the entire sales cycle, from initial outreach to project completion and renewal.
Provide expert guidance on leveraging SHI’s tools, resources, and technology to improve sales productivity and customer satisfaction.
Assist team in resolving customer inquiries, identifying pain points, and providing effective IT solutions.
Monitor and analyze team performance using CRM and internal reporting tools; provide feedback and action plans as needed.
Stay current on industry trends, product knowledge, and best practices, ensuring the team remains informed and competitive.
Facilitate ongoing training, knowledge sharing, and professional development for team members.
Collaborate with sales leadership, marketing, and other internal departments to support account strategies and business objectives.
Act as an escalation point for complex customer issues or sales challenges.
Foster a positive, high‑performance, and customer‑focused team culture.
Behaviors and Competencies
Results Orientation: Set strategic goals and lead multiple teams to achieve them.
Business Development: Own significant business initiatives and drive results.
Leadership: Navigate complex team initiatives and deliver high performance.
Performance Management: Align team goals with organizational objectives and use metrics to drive results.
Communication: Convey complex ideas to diverse audiences and mentor others.
Customer‑Centric Mindset: Align products and services with customer needs and incorporate feedback into development.
Analytical Thinking: Apply advanced analytical techniques to solve complex problems.
Negotiation: Own complex negotiations and drive consensus.
Collaboration: Build an inclusive collaborative environment.
Adaptability: Guide teams through change and foster a culture open to change.
Skill Level Requirements
Excellent time management, planning, and organizational skills – Expert
Ability to learn independently and acquire job‑related knowledge – Expert
Strong problem‑solving – Expert
Ability to motivate others – Expert
Excellent presentation skills – Expert
Strategic thinking, long‑term planning, and outcome anticipation – Expert
Self‑motivation with limited direction – Expert
Strong consultative sales skills – Expert
Other Requirements
Completed Bachelor’s Degree or equivalent experience
Minimum of 3 years’ experience in inside sales, account management, or sales leadership, preferably in the IT or Public Sector
1+ years of management experience preferred
Proven track record in attaining sales goals and quotas
Highly focused on customer solutions and satisfaction
Experience working with C‑Level executives
Proficiency in Microsoft Office applications (Outlook, Word, Excel & PowerPoint)
The estimated annual pay range for this position is $150,000 - $300,000, which includes a base salary and commissions. Compensation is dependent on job‑related knowledge, skills, experience, and market location. Benefits may include, but are not limited to, medical, vision, dental, 401(k), and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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Our commitment to diversity, as the largest minority‑ and woman‑owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World‑class facilities and the technology you need to thrive – in our offices or yours.
Job Summary SHI is seeking an experienced and motivated manager to lead our team of Public Sector Inside Account Executives. The manager will be responsible for driving the success of the team in building books of business, achieving sales targets, and delivering exceptional customer experiences. This leader will provide coaching, mentorship, and strategic guidance while overseeing daily operations, sales activities, and professional development. The manager will collaborate cross‑functionally and play a key role in optimizing sales processes, growing customer relationships, and supporting SHI’s growth in the Public Sector. This position is hybrid and will require part‑time attendance at the North Texas office, minimum 3 days per week.
Role Description
Lead, coach, and mentor a team of Inside Account Executives to achieve and exceed sales targets and activity metrics.
Oversee team efforts in cold calling, prospecting, and profiling accounts to build robust sales pipelines.
Guide team members in developing and nurturing customer relationships via multiple channels (email, phone, in‑person).
Ensure consistent achievement of individual and team quotas, daily/weekly activity goals, and pipeline growth.
Support team in managing the entire sales cycle, from initial outreach to project completion and renewal.
Provide expert guidance on leveraging SHI’s tools, resources, and technology to improve sales productivity and customer satisfaction.
Assist team in resolving customer inquiries, identifying pain points, and providing effective IT solutions.
Monitor and analyze team performance using CRM and internal reporting tools; provide feedback and action plans as needed.
Stay current on industry trends, product knowledge, and best practices, ensuring the team remains informed and competitive.
Facilitate ongoing training, knowledge sharing, and professional development for team members.
Collaborate with sales leadership, marketing, and other internal departments to support account strategies and business objectives.
Act as an escalation point for complex customer issues or sales challenges.
Foster a positive, high‑performance, and customer‑focused team culture.
Behaviors and Competencies
Results Orientation: Set strategic goals and lead multiple teams to achieve them.
Business Development: Own significant business initiatives and drive results.
Leadership: Navigate complex team initiatives and deliver high performance.
Performance Management: Align team goals with organizational objectives and use metrics to drive results.
Communication: Convey complex ideas to diverse audiences and mentor others.
Customer‑Centric Mindset: Align products and services with customer needs and incorporate feedback into development.
Analytical Thinking: Apply advanced analytical techniques to solve complex problems.
Negotiation: Own complex negotiations and drive consensus.
Collaboration: Build an inclusive collaborative environment.
Adaptability: Guide teams through change and foster a culture open to change.
Skill Level Requirements
Excellent time management, planning, and organizational skills – Expert
Ability to learn independently and acquire job‑related knowledge – Expert
Strong problem‑solving – Expert
Ability to motivate others – Expert
Excellent presentation skills – Expert
Strategic thinking, long‑term planning, and outcome anticipation – Expert
Self‑motivation with limited direction – Expert
Strong consultative sales skills – Expert
Other Requirements
Completed Bachelor’s Degree or equivalent experience
Minimum of 3 years’ experience in inside sales, account management, or sales leadership, preferably in the IT or Public Sector
1+ years of management experience preferred
Proven track record in attaining sales goals and quotas
Highly focused on customer solutions and satisfaction
Experience working with C‑Level executives
Proficiency in Microsoft Office applications (Outlook, Word, Excel & PowerPoint)
The estimated annual pay range for this position is $150,000 - $300,000, which includes a base salary and commissions. Compensation is dependent on job‑related knowledge, skills, experience, and market location. Benefits may include, but are not limited to, medical, vision, dental, 401(k), and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
#J-18808-Ljbffr