Donor Relations and Fundraising Coordinator
The Statue of Liberty-Ellis Island Foundation, New York, New York, us, 10261
Reports to: Associate Director of Fundraising Operations
The Statue of Liberty‑Ellis Island Foundation seeks a full‑time, non‑exempt Donor Relations and Fundraising Coordinator. This is a chance to join one of the most successful public‑private partnerships in the country, while it completes a major campaign to reimagine the museum on Ellis Island and upgrades its systems through a Digital Transformation. An ideal candidate would be eager to learn in an evolving role.
Responsibilities Manage Donor Relations (30%)
Track and respond to email and phone inquiries through the Contact Us platform
Initiate the Immigration Record Search for email requests o Manage and process Member Benefit redemption
Test and incorporate new technologies for better responsiveness, engagement, and efficiency
Maintain integrity of the Foundation's CRM systems, ensuring accurate and up-to-date donor and prospect information, gift processing, and records management
Become proficient with Salesforce, working with departments to ensure proper use and best practices
Assist in pulling database reports and maintaining dashboards, as needed
Manage email set‑ups in Pardot for Membership Email Series
Process mail and gifts (20%)
Collaborate with caging vendor
Review campaign mail, maintain customer databases, and generate reports
Manage office mail process
Partner with Finance to process and record select gifts
Generate acknowledgment letters for select donations
Administer American Immigrant Wall of Honor (5%)
Collaborate on marketing materials and approaches for the Wall of Honor inscription program
Review orders and correspond with donors
Oversee design of panels for installation, including compilation, proofing, and layout. Work with vendors on annual inscription and installation process.
Maintain accurate database of inscriber names
Other (5%)
Assist with events
Schedule and organize select meetings and make travel arrangements, as needed
Support direct response efforts, including participating in weekly coordination calls
Support other fundraising and communication efforts, as needed
Skills and Qualifications
Bachelor’s degree or equivalent required · Customer service experience preferred
One to two years experience in an office environment
Advanced skills with Microsoft Office suite. Familiarity with databases or a genuine desire to learn. Experience with Salesforce a plus
Excellent written and verbal communication skills
Excellence at multi‑tasking and prioritization and in working both collaboratively and independently
Results‑driven, collaborative, detail‑oriented, positive, and calm under pressure
Interested in the Foundation’s mission and the areas of immigration, historic preservation, genealogy, and parks
Logistics
This is a full‑time position
This position pays $26‑$29/hour for~35hours/week.
Benefitsinclude health, dental and vision insurance; flexible spending accountoptions; $50 monthly transit contribution; TDA retirement plan option; 6% pension contribution after 1 year of service; other voluntary benefits
The work hours aregenerally Mondaythrough Friday, 9am to 5pm, but flexibility isrequiredfor occasional evening or weekend hours.
This position willgenerallyworkfrom the Foundation’s offices, though 1-2 days/week of remote work may be possible.
Application process
Please emailone-page cover letter and resume tocareers@libertyellisfoundation.orgwith the job title in the subject line. Each file name should begin with the applicant’s last name.
No phone calls, please.
About The Statue of Liberty‑Ellis Island Foundation (www.LibertyEllisFoundation.org) The Statue of Liberty‑Ellis Island Foundation is the nonprofit that raises funds to preserve and honor the Statue of Liberty and Ellis Island, collaborating with the National Park Service in one of the country’s most successful public‑private partnerships. In 1982, President Ronald Reagan called for the Foundation to lead a private‑sector effort for the centennial restorations of the historic monuments. The Foundation’s efforts since have included the construction of the Statue of Liberty Museum, the development of the free Ellis Island records database, and now a multi‑year project to revitalize the Ellis Island museum. The Foundation enhances the visitor experience by operating the family history center on Ellis Island, running self‑guided/audio tours, and maintaining interactive exhibits.
The Statue of Liberty‑Ellis Island Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr
The Statue of Liberty‑Ellis Island Foundation seeks a full‑time, non‑exempt Donor Relations and Fundraising Coordinator. This is a chance to join one of the most successful public‑private partnerships in the country, while it completes a major campaign to reimagine the museum on Ellis Island and upgrades its systems through a Digital Transformation. An ideal candidate would be eager to learn in an evolving role.
Responsibilities Manage Donor Relations (30%)
Track and respond to email and phone inquiries through the Contact Us platform
Initiate the Immigration Record Search for email requests o Manage and process Member Benefit redemption
Test and incorporate new technologies for better responsiveness, engagement, and efficiency
Maintain integrity of the Foundation's CRM systems, ensuring accurate and up-to-date donor and prospect information, gift processing, and records management
Become proficient with Salesforce, working with departments to ensure proper use and best practices
Assist in pulling database reports and maintaining dashboards, as needed
Manage email set‑ups in Pardot for Membership Email Series
Process mail and gifts (20%)
Collaborate with caging vendor
Review campaign mail, maintain customer databases, and generate reports
Manage office mail process
Partner with Finance to process and record select gifts
Generate acknowledgment letters for select donations
Administer American Immigrant Wall of Honor (5%)
Collaborate on marketing materials and approaches for the Wall of Honor inscription program
Review orders and correspond with donors
Oversee design of panels for installation, including compilation, proofing, and layout. Work with vendors on annual inscription and installation process.
Maintain accurate database of inscriber names
Other (5%)
Assist with events
Schedule and organize select meetings and make travel arrangements, as needed
Support direct response efforts, including participating in weekly coordination calls
Support other fundraising and communication efforts, as needed
Skills and Qualifications
Bachelor’s degree or equivalent required · Customer service experience preferred
One to two years experience in an office environment
Advanced skills with Microsoft Office suite. Familiarity with databases or a genuine desire to learn. Experience with Salesforce a plus
Excellent written and verbal communication skills
Excellence at multi‑tasking and prioritization and in working both collaboratively and independently
Results‑driven, collaborative, detail‑oriented, positive, and calm under pressure
Interested in the Foundation’s mission and the areas of immigration, historic preservation, genealogy, and parks
Logistics
This is a full‑time position
This position pays $26‑$29/hour for~35hours/week.
Benefitsinclude health, dental and vision insurance; flexible spending accountoptions; $50 monthly transit contribution; TDA retirement plan option; 6% pension contribution after 1 year of service; other voluntary benefits
The work hours aregenerally Mondaythrough Friday, 9am to 5pm, but flexibility isrequiredfor occasional evening or weekend hours.
This position willgenerallyworkfrom the Foundation’s offices, though 1-2 days/week of remote work may be possible.
Application process
Please emailone-page cover letter and resume tocareers@libertyellisfoundation.orgwith the job title in the subject line. Each file name should begin with the applicant’s last name.
No phone calls, please.
About The Statue of Liberty‑Ellis Island Foundation (www.LibertyEllisFoundation.org) The Statue of Liberty‑Ellis Island Foundation is the nonprofit that raises funds to preserve and honor the Statue of Liberty and Ellis Island, collaborating with the National Park Service in one of the country’s most successful public‑private partnerships. In 1982, President Ronald Reagan called for the Foundation to lead a private‑sector effort for the centennial restorations of the historic monuments. The Foundation’s efforts since have included the construction of the Statue of Liberty Museum, the development of the free Ellis Island records database, and now a multi‑year project to revitalize the Ellis Island museum. The Foundation enhances the visitor experience by operating the family history center on Ellis Island, running self‑guided/audio tours, and maintaining interactive exhibits.
The Statue of Liberty‑Ellis Island Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr