Responsibilities
Related Companies’ Luxury Rentals division is seeking a Regional Manager to oversee our reserved collection of Class A residential assets across NYC. This is a unique opportunity for an accomplished operations leader to drive performance, elevate resident experience, and uphold the exceptional standards that define the Related brand.
The Regional Manager is responsible for leading the overall operations and performance of a Class A residential portfolio totaling 5 assets. Reporting to the Vice President/Senior Vice President, this leader ensures financial health, operational excellence, regulatory compliance, and exceptional resident experience across multiple properties. The Regional Manager directly supervises and develops General Managers and Resident Managers, setting strategy, coaching leaders, and holding teams accountable to deliver against ownership’s objectives.
If you’re a dynamic Regional Manager with a passion for luxury living, operational precision, and people development, we invite you to join the team behind the city’s most celebrated communities.
Portfolio Overview This role will oversee a premier portfolio of luxury high‑rise rental assets across Manhattan’s most dynamic neighborhoods, including flagship developments within the Hudson Yards ecosystem and beyond. The portfolio features One Hudson Yards, an integrated tower within a globally recognized mixed‑use development, and Abington House, a luxury waterfront property offering expansive residences and resort‑style amenities in West Chelsea.
The Regional Manager will also have responsibility for MiMA, a high‑density, design‑forward residential tower in Midtown West; The Westport, a modern luxury community serving a sophisticated urban renter profile; and The Lyric, a contemporary residential tower known for elevated finishes, service‑driven operations, and strong market positioning. Together, these assets represent a diverse yet cohesive luxury rental portfolio requiring best‑in‑class operational leadership, brand stewardship, and institutional ownership mindset.
Key Responsibilities Leadership and People Management
Coach and mentor General Managers, building strong leadership pipelines across properties.
Oversee hiring and performance management of site staff, ensuring compliance with policies and a high‑performance culture.
Partner with HR/Training on onboarding, development, and succession planning.
Financial Oversight
Develop and manage annual operating and capital budgets.
Review financial statements, variance reports, and investment opportunities.
Approve purchase orders and bad debt write‑offs up to $10,000.
Ensure accurate rent collection, vendor management, and compliance with reporting deadlines.
Portfolio Operations and Compliance
Oversee administrative, regulatory, and compliance processes at all sites.
Monitor property audits and implement corrective actions when needed.
Ensure consistent application of policies, tenant relations, and legal compliance.
Resident and Community Experience
Champion high resident satisfaction by setting service standards and monitoring property performance.
Oversee escalated resident issues, lease enforcement, and community engagement.
Ensure brand standards are consistently met across the portfolio.
Maintenance and Capital Projects
Set maintenance and capital improvement strategies across the 5‑8 assets.
Oversee preventive maintenance planning, inspections, and asset preservation at a portfolio level.
Review and approve vendor contracts, bids, and capital project scopes; ensure alignment with company standards and budgets.
Partner with Engineering leadership on large‑scale projects, regulatory compliance, and building code requirements.
Hold General Managers and Maintenance Supervisors accountable for unit turns, curb appeal, safety standards, and service delivery.
Drive long‑term planning for capital investments, energy efficiency, and asset value enhancement.
Conduct weekly full property inspections to ensure general upkeep and cleanliness.
Marketing and Leasing
Partner with marketing and leasing leaders to drive occupancy, retention, and rent growth.
Monitor market trends and competitive properties to ensure portfolio performance.
Support training on leasing standards, resident engagement, and brand consistency.
Special Projects
Lead regional initiatives and act as backup for the Vice President as needed.
Contribute to company‑wide projects, training programs, and strategic planning.
Benefits
Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program.
Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer‑paid life and AD&D insurance; paid leave & disability programs.
Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching.
Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities.
Compensation The anticipated base salary range for this position is $180,000 - $210,000, plus discretionary bonus incentives and a comprehensive benefits package.
The actual base salary within the anticipated range will be determined by several components, including, but not limited to, the individual's experience, skills, qualifications, and market factors.
Qualifications
10+ years of progressive residential property management experience, with at least 5+ years in a Regional, Area, or Multi‑Site leadership role overseeing Class A / luxury high‑rise assets.
Demonstrated success managing large, complex portfolios (5+ properties / 1,500+ units) with high service expectations, and premium amenity offerings.
New York City market expertise required, including familiarity with NYC housing regulations, rent stabilization considerations, DOB, FDNY, Local Laws (11, 26, 84, 87, 97), and union environments where applicable.
Experience working with institutional ownership or large‑scale developers/operators, with a strong understanding of asset performance, long‑term value creation, and ownership reporting standards.
Proven ability to lead, coach, and develop senior property leaders, including General Managers and Resident Managers, within a multi‑site structure.
Advanced experience with operating and capital budget development, forecasting, and variance analysis across multi‑million‑dollar portfolios.
Strong understanding of NOI optimization, rent growth strategies, expense controls, and vendor negotiations.
Track record of building high‑performing teams, driving accountability, and cultivating a service‑driven, inclusive culture aligned with a luxury hospitality mindset.
Strong experience with talent development, succession planning, performance management, and organizational scaling.
Ability to lead through change, manage complexity, and maintain operational consistency across multiple high‑profile assets.
Demonstrated ability to interpret financial statements, identify risks and opportunities, and make data‑driven recommendations to senior leadership.
Experience approving and overseeing capital improvement projects, preventive maintenance programs, and long‑term asset preservation strategies.
Working Conditions
Full‑time, exempt position with travel across assigned properties.
Must be accessible for after‑hours emergencies.
Flexibility to adapt to changing business needs.
Overview A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market‑rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.
At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.
We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
Explore careers at www.Related.com
For details on our hiring policies and privacy practices, visit our Privacy Policy.
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The Regional Manager is responsible for leading the overall operations and performance of a Class A residential portfolio totaling 5 assets. Reporting to the Vice President/Senior Vice President, this leader ensures financial health, operational excellence, regulatory compliance, and exceptional resident experience across multiple properties. The Regional Manager directly supervises and develops General Managers and Resident Managers, setting strategy, coaching leaders, and holding teams accountable to deliver against ownership’s objectives.
If you’re a dynamic Regional Manager with a passion for luxury living, operational precision, and people development, we invite you to join the team behind the city’s most celebrated communities.
Portfolio Overview This role will oversee a premier portfolio of luxury high‑rise rental assets across Manhattan’s most dynamic neighborhoods, including flagship developments within the Hudson Yards ecosystem and beyond. The portfolio features One Hudson Yards, an integrated tower within a globally recognized mixed‑use development, and Abington House, a luxury waterfront property offering expansive residences and resort‑style amenities in West Chelsea.
The Regional Manager will also have responsibility for MiMA, a high‑density, design‑forward residential tower in Midtown West; The Westport, a modern luxury community serving a sophisticated urban renter profile; and The Lyric, a contemporary residential tower known for elevated finishes, service‑driven operations, and strong market positioning. Together, these assets represent a diverse yet cohesive luxury rental portfolio requiring best‑in‑class operational leadership, brand stewardship, and institutional ownership mindset.
Key Responsibilities Leadership and People Management
Coach and mentor General Managers, building strong leadership pipelines across properties.
Oversee hiring and performance management of site staff, ensuring compliance with policies and a high‑performance culture.
Partner with HR/Training on onboarding, development, and succession planning.
Financial Oversight
Develop and manage annual operating and capital budgets.
Review financial statements, variance reports, and investment opportunities.
Approve purchase orders and bad debt write‑offs up to $10,000.
Ensure accurate rent collection, vendor management, and compliance with reporting deadlines.
Portfolio Operations and Compliance
Oversee administrative, regulatory, and compliance processes at all sites.
Monitor property audits and implement corrective actions when needed.
Ensure consistent application of policies, tenant relations, and legal compliance.
Resident and Community Experience
Champion high resident satisfaction by setting service standards and monitoring property performance.
Oversee escalated resident issues, lease enforcement, and community engagement.
Ensure brand standards are consistently met across the portfolio.
Maintenance and Capital Projects
Set maintenance and capital improvement strategies across the 5‑8 assets.
Oversee preventive maintenance planning, inspections, and asset preservation at a portfolio level.
Review and approve vendor contracts, bids, and capital project scopes; ensure alignment with company standards and budgets.
Partner with Engineering leadership on large‑scale projects, regulatory compliance, and building code requirements.
Hold General Managers and Maintenance Supervisors accountable for unit turns, curb appeal, safety standards, and service delivery.
Drive long‑term planning for capital investments, energy efficiency, and asset value enhancement.
Conduct weekly full property inspections to ensure general upkeep and cleanliness.
Marketing and Leasing
Partner with marketing and leasing leaders to drive occupancy, retention, and rent growth.
Monitor market trends and competitive properties to ensure portfolio performance.
Support training on leasing standards, resident engagement, and brand consistency.
Special Projects
Lead regional initiatives and act as backup for the Vice President as needed.
Contribute to company‑wide projects, training programs, and strategic planning.
Benefits
Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program.
Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer‑paid life and AD&D insurance; paid leave & disability programs.
Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching.
Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities.
Compensation The anticipated base salary range for this position is $180,000 - $210,000, plus discretionary bonus incentives and a comprehensive benefits package.
The actual base salary within the anticipated range will be determined by several components, including, but not limited to, the individual's experience, skills, qualifications, and market factors.
Qualifications
10+ years of progressive residential property management experience, with at least 5+ years in a Regional, Area, or Multi‑Site leadership role overseeing Class A / luxury high‑rise assets.
Demonstrated success managing large, complex portfolios (5+ properties / 1,500+ units) with high service expectations, and premium amenity offerings.
New York City market expertise required, including familiarity with NYC housing regulations, rent stabilization considerations, DOB, FDNY, Local Laws (11, 26, 84, 87, 97), and union environments where applicable.
Experience working with institutional ownership or large‑scale developers/operators, with a strong understanding of asset performance, long‑term value creation, and ownership reporting standards.
Proven ability to lead, coach, and develop senior property leaders, including General Managers and Resident Managers, within a multi‑site structure.
Advanced experience with operating and capital budget development, forecasting, and variance analysis across multi‑million‑dollar portfolios.
Strong understanding of NOI optimization, rent growth strategies, expense controls, and vendor negotiations.
Track record of building high‑performing teams, driving accountability, and cultivating a service‑driven, inclusive culture aligned with a luxury hospitality mindset.
Strong experience with talent development, succession planning, performance management, and organizational scaling.
Ability to lead through change, manage complexity, and maintain operational consistency across multiple high‑profile assets.
Demonstrated ability to interpret financial statements, identify risks and opportunities, and make data‑driven recommendations to senior leadership.
Experience approving and overseeing capital improvement projects, preventive maintenance programs, and long‑term asset preservation strategies.
Working Conditions
Full‑time, exempt position with travel across assigned properties.
Must be accessible for after‑hours emergencies.
Flexibility to adapt to changing business needs.
Overview A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market‑rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.
At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development.
We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
Explore careers at www.Related.com
For details on our hiring policies and privacy practices, visit our Privacy Policy.
#J-18808-Ljbffr