Remote VP of Consumer Digital & Channels

A leading health insurance provider is seeking a Consumer Channels Executive in Raleigh, NC. This role involves advancing the organization's mission through digital and conversational experiences, overseeing self-service channels, and enhancing member engagement. The ideal candidate has over 10 years of experience in digital leadership, a strong background in customer-centered design, and an understanding of healthcare compliance. Responsibilities include managing digital channels, collaborating with various teams, and targeting enhancements to improve member experiences. #J-18808-Ljbffr