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Account Associate - State Farm Agent Team Member

Richard King - State Farm Agent, Miami, Florida, us, 33222

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My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Miami, FL and help customers with their insurance and financial services needs, including:

Auto insurance

Home insurance

Life insurance

Retirement planning

ROLE DESCRIPTION As for , you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

RESPONSIBILITIES

Manage customer accounts and update information in the database.

Assist customers with policy changes and inquiries.

Process insurance claims and follow up with customers on claim status.

Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

Strong organizational skills and attention to detail.

Excellent customer service and communication skills.

Previous experience in insurance or a related field preferred.

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