Sr / Principal Business Impact Lead (CSM) – Industry focus (CPG, Retail, Luxury,
Aily Labs Inc, New York, New York, us, 10261
Sr / Principal Business Impact Lead (CSM) – Industry focus (CPG, Retail, Luxury, Insurance, Pharma) - NYC
Permanent employee, Full-time | US (New York)
Salary: 180,000 - 225,000 $ per year
Mission ABOUT AILY
Aily Labs is a fast-growing applied AI scale-up founded in 2020, with hubs in Munich, Barcelona, Madrid, New York City, and Cluj-Napoca. We build AI-powered products that help large enterprises make better decisions, faster.
Our flagship AI mobile app delivers real-time, actionable business insights across core functions, breaking silos and embedding AI directly into daily business routines. Our ambition is to become the reference platform for AI-driven decision‑making in large organizations.
YOUR MISSION
As an Industry Business Impact Lead, you are the senior industry authority responsible for long‑term value realization and strategic account development across Fortune 500 clients within a specific vertical such as Luxury, CPG, Retail, Insurance, or Pharma.
This role goes beyond a traditional Customer Success Manager profile, combining strategic account leadership, executive advisory, and industry authority. While Domain BILs drive deployment and operational leadership, the Industry BIL drives executive alignment, value delivery, strategic account planning, and readying accounts for expansion and renewal.
The mission is to convert usage into measurable business impact, act as a trusted advisor to senior stakeholders, and position Aily as a strategic partner embedded in the client’s decision ecosystem. Internally, you represent the voice of the industry to ensure our product and value narrative remain aligned with sector priorities.
What you will do Serve as trusted partner and AI advisor to executive leaders at Fortune 500 companies to champion value delivery from the Aily App.
Leverage industry expertise to understand business challenges and translate them into AI solutions to achieve measurable business value.
Coordinate Aily efforts across the account, ensuring alignment across all domains, and partner closely with the Account Executive to drive account renewal and expansion.
Your profile Must have:
7+ years of experience in Luxury, CPG, Retail, Insurance, or Pharma with deep understanding of industry economics and executive governance
Proven track record with Fortune 500 clients in the target industry
Strong executive presence with the ability to build lasting C‑level relationships
Clear accountability for value realization and measurable outcomes
Comfortable operating autonomously in a complex enterprise environment
Extreme ownership mindset with accountability for outcomes, value delivery, and account growth
Strongly Preferred:
Background in strategy consulting or customer success
MBA or other related academic experience
AI savvy mindset with experience using AI to solve real‑world business challenges
Exposure to enterprise SaaS environmentsExperience mentoring, leading, or scaling small teams or domain practices
Who are we? WHY AILY
Work at the intersection of AI, finance, and enterprise decision‑making
Take real ownership of outcomes and impact
Partner directly with senior finance leaders across global organizations
Hybrid setup with 2–3 days per week in our NYC office
Competitive compensation and performance‑based rewards
Open feedback culture, learning mindset, and memorable team off‑sites
Apply for this job
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Salary: 180,000 - 225,000 $ per year
Mission ABOUT AILY
Aily Labs is a fast-growing applied AI scale-up founded in 2020, with hubs in Munich, Barcelona, Madrid, New York City, and Cluj-Napoca. We build AI-powered products that help large enterprises make better decisions, faster.
Our flagship AI mobile app delivers real-time, actionable business insights across core functions, breaking silos and embedding AI directly into daily business routines. Our ambition is to become the reference platform for AI-driven decision‑making in large organizations.
YOUR MISSION
As an Industry Business Impact Lead, you are the senior industry authority responsible for long‑term value realization and strategic account development across Fortune 500 clients within a specific vertical such as Luxury, CPG, Retail, Insurance, or Pharma.
This role goes beyond a traditional Customer Success Manager profile, combining strategic account leadership, executive advisory, and industry authority. While Domain BILs drive deployment and operational leadership, the Industry BIL drives executive alignment, value delivery, strategic account planning, and readying accounts for expansion and renewal.
The mission is to convert usage into measurable business impact, act as a trusted advisor to senior stakeholders, and position Aily as a strategic partner embedded in the client’s decision ecosystem. Internally, you represent the voice of the industry to ensure our product and value narrative remain aligned with sector priorities.
What you will do Serve as trusted partner and AI advisor to executive leaders at Fortune 500 companies to champion value delivery from the Aily App.
Leverage industry expertise to understand business challenges and translate them into AI solutions to achieve measurable business value.
Coordinate Aily efforts across the account, ensuring alignment across all domains, and partner closely with the Account Executive to drive account renewal and expansion.
Your profile Must have:
7+ years of experience in Luxury, CPG, Retail, Insurance, or Pharma with deep understanding of industry economics and executive governance
Proven track record with Fortune 500 clients in the target industry
Strong executive presence with the ability to build lasting C‑level relationships
Clear accountability for value realization and measurable outcomes
Comfortable operating autonomously in a complex enterprise environment
Extreme ownership mindset with accountability for outcomes, value delivery, and account growth
Strongly Preferred:
Background in strategy consulting or customer success
MBA or other related academic experience
AI savvy mindset with experience using AI to solve real‑world business challenges
Exposure to enterprise SaaS environmentsExperience mentoring, leading, or scaling small teams or domain practices
Who are we? WHY AILY
Work at the intersection of AI, finance, and enterprise decision‑making
Take real ownership of outcomes and impact
Partner directly with senior finance leaders across global organizations
Hybrid setup with 2–3 days per week in our NYC office
Competitive compensation and performance‑based rewards
Open feedback culture, learning mindset, and memorable team off‑sites
Apply for this job
LEARN MORE
#J-18808-Ljbffr