Employment Specialist - Half Moon Bay
JobTrain, Inc., Half Moon Bay, California, United States, 94019
JobTrain is a nonprofit organization on the move, delivering best‑in‑class outcomes and expanding regionally to help our community advance beyond initial job placement. Our mission is to provide career advancement programming that achieves full economic mobility for those in need of job training or other services.
Founded out of the civil rights movement in 1965, we serve clients at our Bay Area career and training centers, fostering a safe and welcoming space that reflects the diversity of the communities we serve.
We are growing and need your help!
About the Department and Role JobTrain is coming to the Half Moon Bay community! We’ve been invited to develop long‑term partnerships and set the course to reduce unemployment and increase economic well‑being. We are seeking two Employment Specialists from the Half Moon Bay Area who are familiar with the local employment landscape.
Essential Responsibilities
Connect and guide
clients to appropriate services and resources based on an in‑depth understanding of JobTrain services
Work
one‑on‑one empathetically to build rapport and assess client needs or barriers to gaining employment
Develop and co‑create
individualized Employment Service Plans with clients (resume, force/career coaching) leveraging internal team knowledge and network as needed
Manage
a caseload of job‑seeking clients on a continuous basis (pre‑ and post‑employment retention follow‑up to one year)
Build and manage
interpersonal relationships with clients, employers, and community partners
Represent
JobTrain at outreach events: job fairs, workshops, employer events, 1‑on‑1 and large audiences
Deliver and report
timely outcomes and program deliverables (internal and external)
Conduct
cold calls as required with employers and recruiters
Coordinate
job development activities with other organizations to support clients toward economic mobility
Collaborate
with employment specialists and JobTrain staff to provide input and feedback to proactively and continuously improve career center processes
Qualifications We strive to find candidates who have the qualifications for the role and who are aligned with our values of teamwork, community, and leadership, and have a commitment to advancing diversity, equity and inclusion.
Experience and/or Education
Preferred experience with workforce development (LMI, labor force dynamics) as it relates to job placement and/or managing a caseload, account management, or grant management
Direct experience working with specialized populations experiencing barriers to employment (e.g., homelessness, low‑income/public assistance, justice engaged, long‑term unemployment, mature workers, DV survivors)
Here at JobTrain we use a career ladder. To qualify, candidates must also possess:
Employment Specialist I: 1 year of customer service experience
Employment Specialist II: 1 year of direct workforce development experience
Required Knowledge, Skills, and Abilities
Local Expertise : Comprehensive knowledge of the Half Moon Bay Area is strongly preferred
Experience with Salesforce, MS Teams, Outlook, etc. preferred
Ability to manage a caseload by assessing and meeting client employment needs, staying organized in follow‑up, documentation, and reporting job placements
Excellent customer service and client rapport‑building skills while maintaining a professional demeanor
Communication skills, especially the ability to guide conversations and achieve employment goals effectively and efficiently
Facilitation and public speaking skills with the ability to deliver workshops in a variety of settings
Critical thinking through a lens of empathy, compassion, equity, innovation, and inclusion
Ability to work independently, autonomously, and toward JobTrain’s mission and career center goals (organization & task management, set and meet personal and professional goals, use adequate discernment)
Must be able to travel to different sites as needed during training period. Evening and weekend work may be required
Spanish Language Fluency : While not required, fluency in spoken and written Spanish may be beneficial
COVID‑19 Certification JobTrain requires that all employees be fully vaccinated against COVID‑19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law.
Compensation and Benefits JobTrain offers a competitive salary, numerous health benefit plans and premium coverage of 90%, vision and dental, flex spending and HSA programs, 401K with a 5% match after joining, EAP and emergency services, vacation time, paid sick leave, retirement program employer match, long‑term disability and life insurance. We also pay employees for 10 observed holidays including a whole week off between Christmas Eve and New Year’s Day.
Based on our career ladders the starting salary is as follows:
Employment Specialist I: $29.71
Employment Specialist II: $31.93
#J-18808-Ljbffr
Founded out of the civil rights movement in 1965, we serve clients at our Bay Area career and training centers, fostering a safe and welcoming space that reflects the diversity of the communities we serve.
We are growing and need your help!
About the Department and Role JobTrain is coming to the Half Moon Bay community! We’ve been invited to develop long‑term partnerships and set the course to reduce unemployment and increase economic well‑being. We are seeking two Employment Specialists from the Half Moon Bay Area who are familiar with the local employment landscape.
Essential Responsibilities
Connect and guide
clients to appropriate services and resources based on an in‑depth understanding of JobTrain services
Work
one‑on‑one empathetically to build rapport and assess client needs or barriers to gaining employment
Develop and co‑create
individualized Employment Service Plans with clients (resume, force/career coaching) leveraging internal team knowledge and network as needed
Manage
a caseload of job‑seeking clients on a continuous basis (pre‑ and post‑employment retention follow‑up to one year)
Build and manage
interpersonal relationships with clients, employers, and community partners
Represent
JobTrain at outreach events: job fairs, workshops, employer events, 1‑on‑1 and large audiences
Deliver and report
timely outcomes and program deliverables (internal and external)
Conduct
cold calls as required with employers and recruiters
Coordinate
job development activities with other organizations to support clients toward economic mobility
Collaborate
with employment specialists and JobTrain staff to provide input and feedback to proactively and continuously improve career center processes
Qualifications We strive to find candidates who have the qualifications for the role and who are aligned with our values of teamwork, community, and leadership, and have a commitment to advancing diversity, equity and inclusion.
Experience and/or Education
Preferred experience with workforce development (LMI, labor force dynamics) as it relates to job placement and/or managing a caseload, account management, or grant management
Direct experience working with specialized populations experiencing barriers to employment (e.g., homelessness, low‑income/public assistance, justice engaged, long‑term unemployment, mature workers, DV survivors)
Here at JobTrain we use a career ladder. To qualify, candidates must also possess:
Employment Specialist I: 1 year of customer service experience
Employment Specialist II: 1 year of direct workforce development experience
Required Knowledge, Skills, and Abilities
Local Expertise : Comprehensive knowledge of the Half Moon Bay Area is strongly preferred
Experience with Salesforce, MS Teams, Outlook, etc. preferred
Ability to manage a caseload by assessing and meeting client employment needs, staying organized in follow‑up, documentation, and reporting job placements
Excellent customer service and client rapport‑building skills while maintaining a professional demeanor
Communication skills, especially the ability to guide conversations and achieve employment goals effectively and efficiently
Facilitation and public speaking skills with the ability to deliver workshops in a variety of settings
Critical thinking through a lens of empathy, compassion, equity, innovation, and inclusion
Ability to work independently, autonomously, and toward JobTrain’s mission and career center goals (organization & task management, set and meet personal and professional goals, use adequate discernment)
Must be able to travel to different sites as needed during training period. Evening and weekend work may be required
Spanish Language Fluency : While not required, fluency in spoken and written Spanish may be beneficial
COVID‑19 Certification JobTrain requires that all employees be fully vaccinated against COVID‑19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law.
Compensation and Benefits JobTrain offers a competitive salary, numerous health benefit plans and premium coverage of 90%, vision and dental, flex spending and HSA programs, 401K with a 5% match after joining, EAP and emergency services, vacation time, paid sick leave, retirement program employer match, long‑term disability and life insurance. We also pay employees for 10 observed holidays including a whole week off between Christmas Eve and New Year’s Day.
Based on our career ladders the starting salary is as follows:
Employment Specialist I: $29.71
Employment Specialist II: $31.93
#J-18808-Ljbffr