Bilingual Help Desk Analyst (Part-Time) - Remote

A federal service provider is seeking a highly skilled bilingual (English/Spanish) part-time Tier 1 Customer Support Analyst to provide quality support in a fast-paced federal healthcare IT environment. Responsibilities include resolving support requests, adhering to Help Desk workflows, and maintaining customer communication. Ideal candidates will have customer service experience and be able to obtain a U.S. Federal Position of Trust clearance. This hybrid role allows for both remote and on-site work in Washington D.C. #J-18808-Ljbffr