Job Description
The Campaign Manager is able to operationalize audience activation and messaging strategies by orchestrating, executing, and optimizing cross-channel campaigns that drive guest engagement, retention, and revenue.
Job Responsibilities
Build and launch campaigns in Braze (Canvas, messaging, triggers).
Manage campaign calendars, assets, and workflows.
Ensure QA of content, links, scheduling, and audience segments.
Coordinate with Creative, Mobile, and Web teams for assets.
Analyze performance and provide actionable insights.
Maintain campaign documentation and playbooks.
Support A/B/n testing and optimization.
Partner with Analytics to define KPIs and reporting dashboards.
Troubleshoot deployment issues with Integrations and Solutions Architect support.
Ensure compliance with marketing regulations and opt‑in/consent rules.
Competencies
Problem‑solving attitude
Excellent written and verbal communication skills
Aptitude for fostering positive relationships
Detailed oriented and curious
Organized with excellent project management.
Strong analytical instincts.
Comfortable with MarTech platforms
Braze certification(s) preferred
Problem‑solver and proactive communicator.
Team player across business and technical domains.
Ability to think independently and make real‑time decisions, keeping in mind guest and team member experience as well as business impact.
Highly organized, self‑motivated and detail oriented
Effective time management skills and ability to perform multiple tasks simultaneously.
Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
Must present well‑groomed professional appearance at all times.
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in both an office and casino environment.
Position Type/Expected Work Hours This is a full‑time position. Must be flexible regarding schedule with the ability to work varied days and times.
Qualifications Education and/or Experience
High school diploma
Additional education or experience and certification preferred
Understanding of product development life cycle
3+ years working in the hospitality industry preferred
Language Skills Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one‑on‑one and group situations.
Age, Certifications and Work Cards
21 years of age or above.
A valid Nevada Gaming License is required and must be obtained before entering this position.
Other Duties This job description is not designed to contain an all‑inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice.
Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
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Job Responsibilities
Build and launch campaigns in Braze (Canvas, messaging, triggers).
Manage campaign calendars, assets, and workflows.
Ensure QA of content, links, scheduling, and audience segments.
Coordinate with Creative, Mobile, and Web teams for assets.
Analyze performance and provide actionable insights.
Maintain campaign documentation and playbooks.
Support A/B/n testing and optimization.
Partner with Analytics to define KPIs and reporting dashboards.
Troubleshoot deployment issues with Integrations and Solutions Architect support.
Ensure compliance with marketing regulations and opt‑in/consent rules.
Competencies
Problem‑solving attitude
Excellent written and verbal communication skills
Aptitude for fostering positive relationships
Detailed oriented and curious
Organized with excellent project management.
Strong analytical instincts.
Comfortable with MarTech platforms
Braze certification(s) preferred
Problem‑solver and proactive communicator.
Team player across business and technical domains.
Ability to think independently and make real‑time decisions, keeping in mind guest and team member experience as well as business impact.
Highly organized, self‑motivated and detail oriented
Effective time management skills and ability to perform multiple tasks simultaneously.
Technical capacity; proficiency in Microsoft Office, specifically Outlook, Word and Excel are preferred.
Must present well‑groomed professional appearance at all times.
Supervisory Responsibility This position has no supervisory responsibilities.
Work Environment This job operates in both an office and casino environment.
Position Type/Expected Work Hours This is a full‑time position. Must be flexible regarding schedule with the ability to work varied days and times.
Qualifications Education and/or Experience
High school diploma
Additional education or experience and certification preferred
Understanding of product development life cycle
3+ years working in the hospitality industry preferred
Language Skills Ability to read, analyze, and interpret documents, such as policy and procedure manuals, instructions, emails and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one‑on‑one and group situations.
Age, Certifications and Work Cards
21 years of age or above.
A valid Nevada Gaming License is required and must be obtained before entering this position.
Other Duties This job description is not designed to contain an all‑inclusive list of duties or responsibilities that are required of the employee for this position. These may change at any time with or without notice.
Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
#J-18808-Ljbffr