User Experience Designer (Hybrid) Chicago, IL
Enova International, Inc, Chicago, Illinois, United States, 60290
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role Do you enjoy creative problem solving in a customer‑driven environment? Then we invite you to join our dynamic Enova Studios team as a User Experience Designer. We’re looking for a dynamic UX Designer skilled in crafting seamless, user‑centered digital experiences for Enova’s consumer and small business financing brands.
As a UX designer you'll work on the entire design process from the initial stage of understanding customer and business needs, to the final stage of post‑release performance metrics. You will help facilitate internal client kickoffs, user research scoping and design review meetings with cross‑functional teams: Product, Software Engineering, and Marketing.
You will be responsible for delivering journey maps, wireframes, prototypes, and reviewing and contributing to the work of your design peers. You will provide insights leveraging AI as appropriate to uncover unique experience perspectives and work practices. By utilizing industry standards, competitor research, user research, performance data, wireframes, prototypes, and usability testing you'll communicate and sell ideas with the end goal of making a positive impact on the way customers experience Enova’s businesses.
Responsibilities
Perform desk and user research including competitor analysis, heuristic evaluation, interviews, contextual inquiry and usability testing
Map user experiences including journey maps and service blueprints, analyzing and identifying pain points from the users’ perspective based on research
Collaborate on business problem statements, requirements, KPIs and success metrics/criteria
Prototype designs, from simple wireframes to high‑fidelity and interactive digital mock‑ups using Figma, paying attention to user‑focused information architectures, seamless interactions and elegant visual design
Partner with other creative colleagues to deliver end‑to‑end experiences
Integrate AI as appropriate in work processes and outputs
Maintain accessibility documentation, design system components, wireframe templates and contribute to team processes
Generate ideas through ideation techniques to solve the users’ needs in a way that prioritizes feasibility, desirability, viability, etc.
Stay current with industry leading UX tools and processes
Requirements
Minimum 3 years of experience as a practitioner, ideally at a technology or e‑commerce company, with an emphasis on mobile web design
A Bachelor’s degree in Design, Human‑Computer Interaction (HCI), Psychology, or a related field (or equivalent work experience)
Experience balancing user needs within highly regulated industries
Flexibility and adaptability to revise designs based on feedback from legal, product, marketing and other stakeholders
Expertise in creating and maintaining design systems, user flows, wireframes, prototypes, and user research findings
Experience with Agile development tools and processes
Familiarity with performance data analysis using tools such as HotJar, FullStory, etc.
HTML, CSS, React, Chromatic, Storybook knowledge is preferred, not required
Excellent written and verbal communication skills
Compensation The budgeted annual salary range for this position is $60,000 to $85,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full‑time employees are eligible to participate in Company benefits.
Benefits Our hybrid roles require in‑office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a Roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning‑powered Colossus™ platform. We serve non‑prime consumers and businesses alike, while offering world‑class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values‑driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
#J-18808-Ljbffr
About the role Do you enjoy creative problem solving in a customer‑driven environment? Then we invite you to join our dynamic Enova Studios team as a User Experience Designer. We’re looking for a dynamic UX Designer skilled in crafting seamless, user‑centered digital experiences for Enova’s consumer and small business financing brands.
As a UX designer you'll work on the entire design process from the initial stage of understanding customer and business needs, to the final stage of post‑release performance metrics. You will help facilitate internal client kickoffs, user research scoping and design review meetings with cross‑functional teams: Product, Software Engineering, and Marketing.
You will be responsible for delivering journey maps, wireframes, prototypes, and reviewing and contributing to the work of your design peers. You will provide insights leveraging AI as appropriate to uncover unique experience perspectives and work practices. By utilizing industry standards, competitor research, user research, performance data, wireframes, prototypes, and usability testing you'll communicate and sell ideas with the end goal of making a positive impact on the way customers experience Enova’s businesses.
Responsibilities
Perform desk and user research including competitor analysis, heuristic evaluation, interviews, contextual inquiry and usability testing
Map user experiences including journey maps and service blueprints, analyzing and identifying pain points from the users’ perspective based on research
Collaborate on business problem statements, requirements, KPIs and success metrics/criteria
Prototype designs, from simple wireframes to high‑fidelity and interactive digital mock‑ups using Figma, paying attention to user‑focused information architectures, seamless interactions and elegant visual design
Partner with other creative colleagues to deliver end‑to‑end experiences
Integrate AI as appropriate in work processes and outputs
Maintain accessibility documentation, design system components, wireframe templates and contribute to team processes
Generate ideas through ideation techniques to solve the users’ needs in a way that prioritizes feasibility, desirability, viability, etc.
Stay current with industry leading UX tools and processes
Requirements
Minimum 3 years of experience as a practitioner, ideally at a technology or e‑commerce company, with an emphasis on mobile web design
A Bachelor’s degree in Design, Human‑Computer Interaction (HCI), Psychology, or a related field (or equivalent work experience)
Experience balancing user needs within highly regulated industries
Flexibility and adaptability to revise designs based on feedback from legal, product, marketing and other stakeholders
Expertise in creating and maintaining design systems, user flows, wireframes, prototypes, and user research findings
Experience with Agile development tools and processes
Familiarity with performance data analysis using tools such as HotJar, FullStory, etc.
HTML, CSS, React, Chromatic, Storybook knowledge is preferred, not required
Excellent written and verbal communication skills
Compensation The budgeted annual salary range for this position is $60,000 to $85,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full‑time employees are eligible to participate in Company benefits.
Benefits Our hybrid roles require in‑office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
Health, dental, and vision insurance including mental health benefits
401(k) matching plus a Roth option (U.S. Based employees only)
PTO & paid holidays off
Sabbatical program (for eligible roles)
Summer hours (for eligible roles)
Paid parental leave
DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
Employee recognition and rewards program
Charitable matching and a paid volunteer day…Plus so much more!
About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning‑powered Colossus™ platform. We serve non‑prime consumers and businesses alike, while offering world‑class technology and services to traditional banks—in order to create accessible credit for millions.
Being a values‑driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
#J-18808-Ljbffr