The Director of Treatment Center manages day-to-day operations at the facility level, assisting the Senior Regional Director in providing leadership, direction, and administration of facility operations. Ensures strategic and operational goals and objectives are established and attained in the context of quality and cost-effective service to clients.
SCHEDULE Monday - Friday 8:00am-5:00pm (occasional weekends depending on staffing needs)
ESSENTIAL FUNCTIONS
Ensure regulatory compliance with federal and state standards as well as Cenikor policies and procedures
Manage staff and facility resources to ensure completion of strategic plan and goals
Ensure all staff support the full continuum of care, ensuring transitions between levels of care to support long-term recovery for clients
Develop and manage local Advisory Board and quarterly meetings
Cultivate relationships with new and existing supporters of Cenikor through scheduled meetings and events. Assist and participate in fundraising activities, including facility tours, public speaking engagements, special events and donor recognition activities
Monitor program progress to ensure compliance with the strategic plan and suggest new policies and procedures to the AVP, Operations as needed
Gather information on activities for the monthly facility report and submit report by the 5th business day of each month
Work cooperatively with the CFO, Finance and Accounting and Business Manager to establish the annual budget for the facility each year. Submit the annual budget to the CFO, AVP, Operations and the CEO for approval as scheduled. Approve expenditures within signing authority
Ensure that the facility QA committee meets monthly and email meeting minutes to the Corporate office by the 15th of each month
Assist the AVP, Operations in setting annual staff goals, managed and reported to the Human Resources on a monthly basis. Prepare and present facility reports as requested
Uphold the core principles of Cenikor's culture and create a positive working environment for all team members. Work with the management team to ensure they uphold for all team members
Communicate critical administration and operational problems or concerns to the AVP, Operations within 12 hours
Communicate concerns regarding capital expenditures, budgetary or financial matters, etc. within 12 hours to the AVP, Operations and CFO
Ensure that the client satisfaction survey is completed per the process and schedule, and submitted to the Facility Support Center by the deadline
Participate in weekly phone or in-person meetings with the AVP, Operations
Work with the Human Resource Department for staffing, training, employee relations issues, performance evaluations and maintenance of personnel files, documentation and licensure requirements for facility staff
Ensure completion of Big 5 performance management tool for direct reports by the required deadlines and use of SMART goals to support annual performance compensation review
Ensure that all employee disciplinary actions and complaints are documented in compliance with foundation policies and procedures, with the knowledge and assistance of the Human Resource Department and AVP, Operations and following local, state and federal and laws
Report all client injuries to the CFO, Finance and Accounting within 24 hours and report all staff injuries to the AVP, Operations and Human Resource Department within 24 hours
Maintain strict confidentiality on all client and foundation matters and refer questionable issues to your supervisor
Perform additional duties as assigned and consistent with the exempt functions as defined in this job description
QUALIFICATIONS FOR THE POSITION
Must have strong leadership, negotiation and conflict resolution skills
Must be capable of leading by established goals and objectives
Must demonstrate exemplary ethical and business standards
Must be a self-starter
Must be able to discern facts from opinion and remain objective when listening to conflicting opinions
Must be able to listen to others' point of view
Must work successfully with a diverse group of people, drawing from the strengths that difference brings
Must have good verbal and written communication skills
Must be cost effective in managing the full scope of the program
Must follow a teamwork approach when managing staff and volunteers
Ability to consistently uphold the Core Principles of Cenikor's Culture with all team members
Demonstrate mission of service to our client
Positive, respectful communication with both staff and client
Demonstrate self-motivation and perseverance to achieve goals
Role model appropriate, professional behaviors including appropriate client boundaries
Work effectively as part of a team, helping to set up others for success
EDUCATION
Bachelor's degree required
Masters's degree preferred
EXPERIENCE
Two (2) years facility administrator experience required
Five (5) years' experience working in substance use treatment services preferred
LICENSURE REQUIRED
Valid Driver's License required
The Director of Treatment Center manages day-to-day operations at the facility level, assisting the Senior Regional Director in providing leadership, direction, and administration of facility operations. Ensures strategic and operational goals and objectives are established and attained in the context of quality and cost-effective service to clients.
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SCHEDULE Monday - Friday 8:00am-5:00pm (occasional weekends depending on staffing needs)
ESSENTIAL FUNCTIONS
Ensure regulatory compliance with federal and state standards as well as Cenikor policies and procedures
Manage staff and facility resources to ensure completion of strategic plan and goals
Ensure all staff support the full continuum of care, ensuring transitions between levels of care to support long-term recovery for clients
Develop and manage local Advisory Board and quarterly meetings
Cultivate relationships with new and existing supporters of Cenikor through scheduled meetings and events. Assist and participate in fundraising activities, including facility tours, public speaking engagements, special events and donor recognition activities
Monitor program progress to ensure compliance with the strategic plan and suggest new policies and procedures to the AVP, Operations as needed
Gather information on activities for the monthly facility report and submit report by the 5th business day of each month
Work cooperatively with the CFO, Finance and Accounting and Business Manager to establish the annual budget for the facility each year. Submit the annual budget to the CFO, AVP, Operations and the CEO for approval as scheduled. Approve expenditures within signing authority
Ensure that the facility QA committee meets monthly and email meeting minutes to the Corporate office by the 15th of each month
Assist the AVP, Operations in setting annual staff goals, managed and reported to the Human Resources on a monthly basis. Prepare and present facility reports as requested
Uphold the core principles of Cenikor's culture and create a positive working environment for all team members. Work with the management team to ensure they uphold for all team members
Communicate critical administration and operational problems or concerns to the AVP, Operations within 12 hours
Communicate concerns regarding capital expenditures, budgetary or financial matters, etc. within 12 hours to the AVP, Operations and CFO
Ensure that the client satisfaction survey is completed per the process and schedule, and submitted to the Facility Support Center by the deadline
Participate in weekly phone or in-person meetings with the AVP, Operations
Work with the Human Resource Department for staffing, training, employee relations issues, performance evaluations and maintenance of personnel files, documentation and licensure requirements for facility staff
Ensure completion of Big 5 performance management tool for direct reports by the required deadlines and use of SMART goals to support annual performance compensation review
Ensure that all employee disciplinary actions and complaints are documented in compliance with foundation policies and procedures, with the knowledge and assistance of the Human Resource Department and AVP, Operations and following local, state and federal and laws
Report all client injuries to the CFO, Finance and Accounting within 24 hours and report all staff injuries to the AVP, Operations and Human Resource Department within 24 hours
Maintain strict confidentiality on all client and foundation matters and refer questionable issues to your supervisor
Perform additional duties as assigned and consistent with the exempt functions as defined in this job description
QUALIFICATIONS FOR THE POSITION
Must have strong leadership, negotiation and conflict resolution skills
Must be capable of leading by established goals and objectives
Must demonstrate exemplary ethical and business standards
Must be a self-starter
Must be able to discern facts from opinion and remain objective when listening to conflicting opinions
Must be able to listen to others' point of view
Must work successfully with a diverse group of people, drawing from the strengths that difference brings
Must have good verbal and written communication skills
Must be cost effective in managing the full scope of the program
Must follow a teamwork approach when managing staff and volunteers
Ability to consistently uphold the Core Principles of Cenikor's Culture with all team members
Demonstrate mission of service to our client
Positive, respectful communication with both staff and client
Demonstrate self-motivation and perseverance to achieve goals
Role model appropriate, professional behaviors including appropriate client boundaries
Work effectively as part of a team, helping to set up others for success
EDUCATION
Bachelor's degree required
Masters's degree preferred
EXPERIENCE
Two (2) years facility administrator experience required
Five (5) years' experience working in substance use treatment services preferred
LICENSURE REQUIRED
Valid Driver's License required
The Director of Treatment Center manages day-to-day operations at the facility level, assisting the Senior Regional Director in providing leadership, direction, and administration of facility operations. Ensures strategic and operational goals and objectives are established and attained in the context of quality and cost-effective service to clients.
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