Helpdesk Lead: Scale IT Support & Drive Shift-Left

A leading autonomous technology firm in Mountain View, CA, is seeking an IT Helpdesk Lead to build and manage the IT support function. This role includes establishing processes, managing the helpdesk and ticketing systems, and mentoring a team. Candidates should have 5+ years of experience in IT support, with a focus on SaaS environments and MDM solutions. The company values automation and offers a competitive compensation package, including equity and benefits. #J-18808-Ljbffr