Sales Manager - SMB Outbound Sales (Remote - Western Region)
Yelp, Bend, Oregon, United States, 97707
Sales Manager - SMB Outbound Sales (Remote - Western Region)
Summary
Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams? Do you thrive in fast-paced, goal-driven environments where your leadership directly impacts team success and business growth? If you're energized by coaching others and driving results, we'd love to connect.
At Yelp, our mission is to connect people with great local businesses—and that starts with a world-class sales team. Yelp offers an unmatched platform for local businesses to reach new customers. We are looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp\'s advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you\'ll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling.
Notes on location : This role operates remotely but candidates must reside in the Western Region of the United States (Pacific Time, Mountain Time, and Arizona Time Zones). At this time we are not considering candidates in the Bay Area.
What you'll do
Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment.
Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
Ensure accurate and transparent communication of Yelp\'s products, pricing, and policies to prospective clients.
What it takes to succeed
Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
Are well-versed in selling digital products to SMBs and using Salesforce CRM
Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement
Strong coaching and mentoring skills with a commitment to developing others and fostering career growth
Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements
Excellent communication, organizational, and time management skills
Comfortable working in a fast-paced, remote-first environment
Have earned a Bachelor\'s degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
What you'll get
Effective your first day: Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Compensation range for this position is $63k- $78k annually plus performance-based incentives
Closing We are an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. See our equal opportunity and related statements for details.
Actual salary offered may vary based on multiple factors, including but not limited to, location and experience. We may consider qualified candidates with arrest and conviction records, consistent with applicable law. A criminal background check may be conducted after a conditional offer. We provide reasonable accommodations in our job application process.
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Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams? Do you thrive in fast-paced, goal-driven environments where your leadership directly impacts team success and business growth? If you're energized by coaching others and driving results, we'd love to connect.
At Yelp, our mission is to connect people with great local businesses—and that starts with a world-class sales team. Yelp offers an unmatched platform for local businesses to reach new customers. We are looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp\'s advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you\'ll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling.
Notes on location : This role operates remotely but candidates must reside in the Western Region of the United States (Pacific Time, Mountain Time, and Arizona Time Zones). At this time we are not considering candidates in the Bay Area.
What you'll do
Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment.
Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
Ensure accurate and transparent communication of Yelp\'s products, pricing, and policies to prospective clients.
What it takes to succeed
Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
Are well-versed in selling digital products to SMBs and using Salesforce CRM
Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement
Strong coaching and mentoring skills with a commitment to developing others and fostering career growth
Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements
Excellent communication, organizational, and time management skills
Comfortable working in a fast-paced, remote-first environment
Have earned a Bachelor\'s degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED
What you'll get
Effective your first day: Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Compensation range for this position is $63k- $78k annually plus performance-based incentives
Closing We are an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. See our equal opportunity and related statements for details.
Actual salary offered may vary based on multiple factors, including but not limited to, location and experience. We may consider qualified candidates with arrest and conviction records, consistent with applicable law. A criminal background check may be conducted after a conditional offer. We provide reasonable accommodations in our job application process.
US Recruiting and Applicant Privacy Notice
#LI-Remote #Circa
#J-18808-Ljbffr