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Training and Development Director I

SupportFinity™, Columbia, South Carolina, United States

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Job Title Senior Manager, Training & Development

Department: DAF Facilities Energy Management

Part/Full Time: Full Time

Job Summary Serves as the strategic architect for Facilities Services’ workforce development and operational excellence. This position exercises independent judgment and full discretion to design, implement, and oversee technical training frameworks, leadership development programs, and process improvement initiatives that align Facilities operations with the University’s strategic mission. The Senior Manager provides expert‑level guidance to senior leadership on Lean/Six‑Sigma methodologies and organizational development, while managing subordinate staff, coordinating cross‑departmental technical training (Housing, Athletics, Facilities), and ensuring quality assurance for all safety programs through auditing, coaching, and developing safety leaders across the organization.

Responsibilities The Senior Manager designs, implements, and oversees technical training frameworks and leadership development programs. They coordinate stakeholder collaboration across department lines, manage safety program quality assurance, and provide guidance on Lean/Six‑Sigma initiatives.

Knowledge, Skills & Abilities

Advanced knowledge of Lean, Six Sigma, and Kaizen philosophies with the ability to independently select and apply the appropriate methodology to solve complex organizational bottlenecks.

Advanced proficiency in data analysis and statistical modeling.

Ability to extract complex data from CMMS platforms (specifically AssetWorks AiM), synthesize findings, and use intellectual discretion to formulate high‑impact operational strategies.

Knowledge of facilities management operations, including the technical interdependencies of skilled trades (HVAC, electrical, plumbing), custodial services, and grounds keeping.

Ability to evaluate workflows and determine industry‑standard best practices; understand an organization’s mission, programs and objectives; comprehend an organization’s structure, the people who manage the work, and the processes applicable to government work; apply management principles; recognize applicable codes and compliance requirements; and foster participatory work practices.

Ability to develop a wide base of close customer relationships; build, plan and work within budgeted resources; estimate work and work within a changing work setting; interpret and apply rules and regulations; manage work and provide guidance to employees.

Make presentations and prepare reports; manage and prioritize a large and complex workload with short time frames; make decisions with limited information and a strong experience base.

Resolve problems and communicate outcomes; interpret plans; interact with various levels of personnel.

Communicate effectively both orally and in writing; use technology; build teams and involve stakeholders.

Must have strong organizational and planning skills, and good verbal and written communication skills.

Preferred Qualifications

Master’s Degree (MBA, or M.Eng) is strongly preferred.

Minimum of seven (7) years of progressively responsible experience in facilities management, operations management, or industrial workforce development.

Minimum of three (3) years of supervisory or project leadership experience, specifically including the oversight of professional staff or complex cross‑functional teams.

Demonstrated experience designing and implementing Lean/Six Sigma or continuous improvement initiatives at an organizational level (not just individual projects).

Certified Facility Manager (CFM), Project Management Professional (PMP), or Certified Professional in Talent Development (CPTD).

Benefits

Health and Life Insurance

Retirement Programs

Paid Tuition

Dependent Scholarships

Annual Leave

Sick Leave

13 Paid Holidays (including an extended December holiday)

Paid Parental Leave

Professional Development Opportunities

Job Close Date 03/30/2026

Application To apply, please visit: https://apptrkr.com/6927300

EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.

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