This role offers the opportunity to elevate your marketing, technical, and strategic expertise within Customer Resiliency — where human-centered marketing and customer experience drive measurable business value. You will lead complex, cross-functional initiatives that support customers while delivering strong business outcomes.
Key Responsibilities
Lead medium- to large-scale, cross-functional projects across multiple workstreams and platforms with direct business impact.
Establish project structure, governance, scope, timelines, and deliverables aligned to defined priorities.
Identify, assess, and mitigate risks; elevate issues appropriately while managing upstream and downstream dependencies.
Develop and execute comprehensive project plans across the full lifecycle (design, planning, testing, implementation, and transition to business-as-usual).
Maintain clear documentation and ensure alignment with intended outcomes.
Serve as a strategic partner to stakeholders, providing both tactical execution and thought leadership.
Build strong cross-functional relationships across Product, Technology, Business Analysis, and Process teams to ensure successful delivery through launch.
Lead meetings, track progress, communicate status updates, and drive accountability across stakeholders.
Identify and implement process improvements to enhance efficiency and cross-team collaboration.
Proven project management experience with the ability to quickly establish structure and drive execution.
Strong executive-level communication and stakeholder management skills; ability to influence outcomes across all levels of the organization.
Organizational agility and adaptability in dynamic environments.
Strong consulting mindset with collaborative partnership capabilities.
Interest in digital marketing and customer experience strategy.
Demonstrated ownership mindset with accountability for results.
Basic Qualifications
2+ years of experience partnering with internal business clients.
2+ years of experience in Project Management, Process Management, or Relationship Management.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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Key Responsibilities
Lead medium- to large-scale, cross-functional projects across multiple workstreams and platforms with direct business impact.
Establish project structure, governance, scope, timelines, and deliverables aligned to defined priorities.
Identify, assess, and mitigate risks; elevate issues appropriately while managing upstream and downstream dependencies.
Develop and execute comprehensive project plans across the full lifecycle (design, planning, testing, implementation, and transition to business-as-usual).
Maintain clear documentation and ensure alignment with intended outcomes.
Serve as a strategic partner to stakeholders, providing both tactical execution and thought leadership.
Build strong cross-functional relationships across Product, Technology, Business Analysis, and Process teams to ensure successful delivery through launch.
Lead meetings, track progress, communicate status updates, and drive accountability across stakeholders.
Identify and implement process improvements to enhance efficiency and cross-team collaboration.
Proven project management experience with the ability to quickly establish structure and drive execution.
Strong executive-level communication and stakeholder management skills; ability to influence outcomes across all levels of the organization.
Organizational agility and adaptability in dynamic environments.
Strong consulting mindset with collaborative partnership capabilities.
Interest in digital marketing and customer experience strategy.
Demonstrated ownership mindset with accountability for results.
Basic Qualifications
2+ years of experience partnering with internal business clients.
2+ years of experience in Project Management, Process Management, or Relationship Management.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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