No Relocation Assistance Offered.
Job Location Scottsdale, Arizona, United States.
About Colgate-Palmolive Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
About CP Skin Health Group CP Skin Health Group is a place for your career to thrive! We offer opportunity, challenge, and a great team of driven and dynamic individuals. Encompassing the innovative skincare brands of PCA SKIN, EltaMD, and Filorga, CP Skin Health Group is a fast‑paced, agile organization dedicated to providing skin care solutions that are backed by science.
Position Overview We are seeking an
Inside Sales Supervisor
to drive growth and success by executing effective strategies and initiatives within our inside sales team. The Inside Sales Supervisor is responsible for leading, coaching, motivating, and managing a team of inside sales employees in an inside sales environment. This role focuses on driving performance to meet and exceed sales quotas through effective coaching, process optimization, and strategic planning. The Inside Sales Supervisor is responsible for the daily tactical leadership of the team, and ensures that strategy is executed on the floor. This role focuses on real‑time call queue management, high‑frequency coaching, and ensuring the team meets daily activity metrics to drive PCA Skin and EltaMD brand growth.
Work Schedule This role requires working in the Scottsdale office 4 days a week (Monday through Thursday). Work‑from‑home on Friday is optional, although some Fridays in office may be required. Start and end times may vary based on team coverage.
What You Will Do
Daily Floor Management: Monitor live call queues and CRM activity to ensure immediate response times and optimal coverage during peak hours.
Performance Coaching: Conduct weekly 1‑on‑1 "side‑by‑side" coaching sessions with reps to improve sales process adherence, objection handling, and closing techniques. Follow the coaching process.
Workflow Coordination: Distribute daily lead lists and marketing‑generated leads to the team, ensuring equitable distribution and timely follow‑up.
Quality Assurance (QA): Perform regular call monitoring and scoring based on established KPIs to ensure a premium customer experience and clinical accuracy.
Onboarding Execution: Facilitate the "day‑to‑day" training for new hires, including system navigation (CRM/Phone system), product knowledge basics, and internal sales processes.
Tactical Problem Solving: Act as the first point of contact for reps regarding system glitches, shipping errors, or immediate customer disputes before they are escalated to the Senior Manager.
Customer Escalations: Ensure all assigned customer escalations are addressed in a timely and professional manner within 48 hours.
Contest Coordination: Execute and track the results of the sales contests designed by the Senior Manager, providing daily "leaderboard" updates to keep energy high.
Data Entry & Reporting: Compile daily and weekly activity reports (dials, talk time, and orders processed) for review by the Senior Manager.
Time & Attendance: Review daily punch‑ins/outs and manage shift schedules to ensure the department is fully staffed during core business hours.
Required Qualifications
Bachelor's degree
3+ years of progressive experience in sales
1+ year of lead or supervisory experience or demonstrated experience mentoring peers
Proven track record of meeting and exceeding team sales quotas in a B2B environment
Preferred Qualifications
Expertise in Telephonic systems (Five9, Call Shaper, Nice In Contact/Verizon, Textel), CRM software (ideally Salesforce or similar platform) and strong familiarity with work productivity tools (e.g., Outreach, Google Workspace, SAP)
Licensed Aesthetician or experience in skincare industry
Exceptional communication (written and verbal), presentation, and interpersonal skills
Strong analytical skills with the ability to interpret data and use it to drive coaching and strategic decisions
High level of emotional intelligence, enabling effective conflict resolution and personalized coaching
A passion for training and developing early‑in‑career sales talent
Compensation and Benefits Salary Range $86,000.00 - $107,500.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit‑sharing, and long‑term incentives for Executive‑level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable Accommodation Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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Job Location Scottsdale, Arizona, United States.
About Colgate-Palmolive Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
About CP Skin Health Group CP Skin Health Group is a place for your career to thrive! We offer opportunity, challenge, and a great team of driven and dynamic individuals. Encompassing the innovative skincare brands of PCA SKIN, EltaMD, and Filorga, CP Skin Health Group is a fast‑paced, agile organization dedicated to providing skin care solutions that are backed by science.
Position Overview We are seeking an
Inside Sales Supervisor
to drive growth and success by executing effective strategies and initiatives within our inside sales team. The Inside Sales Supervisor is responsible for leading, coaching, motivating, and managing a team of inside sales employees in an inside sales environment. This role focuses on driving performance to meet and exceed sales quotas through effective coaching, process optimization, and strategic planning. The Inside Sales Supervisor is responsible for the daily tactical leadership of the team, and ensures that strategy is executed on the floor. This role focuses on real‑time call queue management, high‑frequency coaching, and ensuring the team meets daily activity metrics to drive PCA Skin and EltaMD brand growth.
Work Schedule This role requires working in the Scottsdale office 4 days a week (Monday through Thursday). Work‑from‑home on Friday is optional, although some Fridays in office may be required. Start and end times may vary based on team coverage.
What You Will Do
Daily Floor Management: Monitor live call queues and CRM activity to ensure immediate response times and optimal coverage during peak hours.
Performance Coaching: Conduct weekly 1‑on‑1 "side‑by‑side" coaching sessions with reps to improve sales process adherence, objection handling, and closing techniques. Follow the coaching process.
Workflow Coordination: Distribute daily lead lists and marketing‑generated leads to the team, ensuring equitable distribution and timely follow‑up.
Quality Assurance (QA): Perform regular call monitoring and scoring based on established KPIs to ensure a premium customer experience and clinical accuracy.
Onboarding Execution: Facilitate the "day‑to‑day" training for new hires, including system navigation (CRM/Phone system), product knowledge basics, and internal sales processes.
Tactical Problem Solving: Act as the first point of contact for reps regarding system glitches, shipping errors, or immediate customer disputes before they are escalated to the Senior Manager.
Customer Escalations: Ensure all assigned customer escalations are addressed in a timely and professional manner within 48 hours.
Contest Coordination: Execute and track the results of the sales contests designed by the Senior Manager, providing daily "leaderboard" updates to keep energy high.
Data Entry & Reporting: Compile daily and weekly activity reports (dials, talk time, and orders processed) for review by the Senior Manager.
Time & Attendance: Review daily punch‑ins/outs and manage shift schedules to ensure the department is fully staffed during core business hours.
Required Qualifications
Bachelor's degree
3+ years of progressive experience in sales
1+ year of lead or supervisory experience or demonstrated experience mentoring peers
Proven track record of meeting and exceeding team sales quotas in a B2B environment
Preferred Qualifications
Expertise in Telephonic systems (Five9, Call Shaper, Nice In Contact/Verizon, Textel), CRM software (ideally Salesforce or similar platform) and strong familiarity with work productivity tools (e.g., Outreach, Google Workspace, SAP)
Licensed Aesthetician or experience in skincare industry
Exceptional communication (written and verbal), presentation, and interpersonal skills
Strong analytical skills with the ability to interpret data and use it to drive coaching and strategic decisions
High level of emotional intelligence, enabling effective conflict resolution and personalized coaching
A passion for training and developing early‑in‑career sales talent
Compensation and Benefits Salary Range $86,000.00 - $107,500.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit‑sharing, and long‑term incentives for Executive‑level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable Accommodation Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
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