Aftermarket Customer Specialist
Air-Draulic Engineering Co., Inc., Randolph, Massachusetts, us, 02368
The Aftermarket Customer Specialist position is responsible for working with customers in person and on the phone to identify products that are immediately needed to either have assembled, modifications, or developed. Incumbents will communicate with customers in person and/or by phone as well as being responsible for producing, assembly of large varieties of components in a fast-paced, team-oriented and changing dynamic manufacturing environment.
Responsibilities
Responsible for greeting and communicating effectively with customers.
Identify manufacturing components, assemblies, and Bill of Materials that require RFQ.
Sell company components and services to customers to effectively meet their needs.
Incumbents, with use of computer, will accurately compile and create Quotations, Sales Orders, Bill of Materials, SolidWorks, and AutoCAD, Files for release.
Proficiency in interpreting blueprints and schematics.
Ability to convert 2D models into 3D files via SolidWorks.
Performs other duties as assigned.
Qualifications
3-5 years of experience within Supply chain management, commodity management, Solidworks
Advanced Microsoft Office abilities
High school or GED required
Bachelor's degree preferred
Ability to consolidate and analyze data, draw conclusions, as well as recommend solutions is required.
Ability to lift 50 lbs.
Excellent communication and relationship-building skills.
Attention to detail and accuracy.
Organizational and problem-solving skills.
Ability to work independently and collaboratively.
Ability to follow through on complex and detailed assemblies.
Ability to read a caliper and use tape measure.
Job Type: Full-time
Pay:
Salary Range $62,000.00 - $70,000.00 per year/ TBD upon experience
Health insurance
Paid time off
Retirement Plan
Vision insurance
Experience
Community management: 3 years (Required)
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Responsibilities
Responsible for greeting and communicating effectively with customers.
Identify manufacturing components, assemblies, and Bill of Materials that require RFQ.
Sell company components and services to customers to effectively meet their needs.
Incumbents, with use of computer, will accurately compile and create Quotations, Sales Orders, Bill of Materials, SolidWorks, and AutoCAD, Files for release.
Proficiency in interpreting blueprints and schematics.
Ability to convert 2D models into 3D files via SolidWorks.
Performs other duties as assigned.
Qualifications
3-5 years of experience within Supply chain management, commodity management, Solidworks
Advanced Microsoft Office abilities
High school or GED required
Bachelor's degree preferred
Ability to consolidate and analyze data, draw conclusions, as well as recommend solutions is required.
Ability to lift 50 lbs.
Excellent communication and relationship-building skills.
Attention to detail and accuracy.
Organizational and problem-solving skills.
Ability to work independently and collaboratively.
Ability to follow through on complex and detailed assemblies.
Ability to read a caliper and use tape measure.
Job Type: Full-time
Pay:
Salary Range $62,000.00 - $70,000.00 per year/ TBD upon experience
Health insurance
Paid time off
Retirement Plan
Vision insurance
Experience
Community management: 3 years (Required)
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