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Account Manager 18001

The Car Park, Tampa, Florida, us, 33646

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Overview Who We Are: Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We are committed to providing Team Members with exceptional experiences, learning opportunities, career progression, and a lot of fun. The Car Park is a rapidly growing parking and transportation company operating more than 500 locations across the United States. We leverage technology, deliver excellent customer service, and provide best-in-class practices to our clients, serving hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.

Who We Need This position will be responsible for the leadership and operational oversight of a city\'s parking accounts. This role will identify and secure revenue-generating locations, maintain client relationships, and supervise full-time and part-time employees. Handle cash according to set procedures and make deposits following proper guidelines.

Responsibilities

Provides supervision and oversight to team members and administrative associates responsible for daily parking operations, monitoring lots, dispatching and assigning staff, assisting customers, responding to issues, and assisting with hiring, training, and evaluating staff.

Plans, develops, and administers on-street and off-street parking facilities and programs, goals, objectives, and priorities; participates in long-range planning for public and on-street parking areas.

Recommends and implements policies and procedures; conducts long-range planning and service improvement recommendations to leadership; establishes service levels and labor requirements.

Selects, assigns, monitors, evaluates, and provides professional guidance to staff managing operations.

Manages public outreach to maintain and improve community relations; solicits feedback; presents historical data and recommendations to city officials in public settings.

Submits budget recommendations; monitors expenditures; communicates budget variances to leadership.

Promotes safety, maintains audit controls within the unit, and ensures compliance with policies and procedures.

Actively seeks new business opportunities while managing the full sales cycle, including pursuing cold leads, developing proformas, operating budgets, writing proposals, responding to RFPs, and transitioning to new locations.

Ideal Candidate Skills

Knowledge of PARCS preferred

1-2 years of experience working with clients or handling property operations

Minimum Required Qualifications

Experience working in Microsoft Suite applications

High level of professionalism

Excellent communication skills both written and verbal

Benefits We Offer

18 days of PTO

Paid Parental Leave

Volunteer Time Off (VTO)

Paid holidays

Bereavement

Medical, Dental, Vision

Flexible spending accounts / health spending accounts

Short term disability

Critical illness and accident benefits

Life insurance, tuition reimbursement

401(k) and more are available to eligible Team Members

There’s also the opportunity to work with a genuinely awesome team of co-workers

Equal Employment Opportunity

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