Hybrid Customer Success Specialist: Onboarding & Retention

A leading AI-based revenue platform in Tysons, VA is seeking a Customer Success Representative. This hybrid role involves fostering client adoption and satisfaction through effective communication and support. The ideal candidate has at least 2 years of customer success experience and is proficient in Salesforce and ChurnZero. Responsibilities include onboarding new users, tracking success metrics, and advocating for customer needs with internal teams. A strong organizational skillset is essential, along with a proactive, solution-oriented mindset. #J-18808-Ljbffr