The Zaxby’s Support Center is looking for a Field Training Specialist to join the New Store Openings team.
The Field Training Specialist manages, executes and implements training plans for increased operational performance at the store level. This is an entry-level position protects the integrity of the Zaxby’s brand through precise knowledge and training of the operating system at new restaurant openings.
As we continue to grow, our strategies have set us up for success to be the top offering in Chicken Fingerz, Boneless Wings and Zalads. We’d love to have you as part of our team!
This position is field-based in the greater Atlanta, GA area.
Benefits Include
Medical, Dental and Vision insurance
Short and Long-Term Disability insurance (company paid)
Basic Life insurance (company paid)
401K participation with employer match
50% off meal discount at company-owned locations
Child Care Assistance Plan
Education Assistance Program
Parental Leave
PTO and Company Holidays
Essential Job Functions Essential duties may include but are not limited to the following:
Assist with communication, execution, and implementation of new store opening training for store level employees
Follow training schedule and effectively complete all training activities for new store openings in accordance with Brand standards
Train store employees in operational procedures and Brand standards in settings such as classroom, hands‑on, and shoulder‑to‑shoulder
Assist in facilitating vendor relationships during grand opening training and first week of business
Learn documentation process to create opening summary with detailed and comprehensive reports, analysis, and evaluation of restaurant training and operations
Participate in regular meetings with franchisee and management teams to strategize and problem‑solve throughout store opening process
Adhere to urgent schedules and timelines for opening training and documentation
Conduct field training at existing restaurants and observe post‑opening visits as necessary and depending on store needs
TRAVEL REQUIREMENT Approximately 75% travel around the Southeast and Midwest United States.
KEY COMPETENCIES
Must be ServSafe Certified prior to conducting first store opening and maintain current knowledge of applicable federal workplace health and safety regulations
Training and facilitation skills required; experience preferred
Work well within a team
Self‑motivated and driven
Maintain flexibility and adapt to changing conditions
Strong negotiation and persuasion skills
Strong time‑management skills
Ability to work in a fast‑paced environment with multiple priorities and many interruptions
Excellent verbal and written communication skills
Basic knowledge of MS Office suite
Perform basic math functions quickly and accurately
Education And Experience Guidelines
Education: Bachelor’s degree; or equivalent combination of education and experience
Experience: 0‑3 years of restaurant management and training experience
Salary Range $46,000 – $50,000
Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.
Pay Range $46,000 – $50,000
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The Field Training Specialist manages, executes and implements training plans for increased operational performance at the store level. This is an entry-level position protects the integrity of the Zaxby’s brand through precise knowledge and training of the operating system at new restaurant openings.
As we continue to grow, our strategies have set us up for success to be the top offering in Chicken Fingerz, Boneless Wings and Zalads. We’d love to have you as part of our team!
This position is field-based in the greater Atlanta, GA area.
Benefits Include
Medical, Dental and Vision insurance
Short and Long-Term Disability insurance (company paid)
Basic Life insurance (company paid)
401K participation with employer match
50% off meal discount at company-owned locations
Child Care Assistance Plan
Education Assistance Program
Parental Leave
PTO and Company Holidays
Essential Job Functions Essential duties may include but are not limited to the following:
Assist with communication, execution, and implementation of new store opening training for store level employees
Follow training schedule and effectively complete all training activities for new store openings in accordance with Brand standards
Train store employees in operational procedures and Brand standards in settings such as classroom, hands‑on, and shoulder‑to‑shoulder
Assist in facilitating vendor relationships during grand opening training and first week of business
Learn documentation process to create opening summary with detailed and comprehensive reports, analysis, and evaluation of restaurant training and operations
Participate in regular meetings with franchisee and management teams to strategize and problem‑solve throughout store opening process
Adhere to urgent schedules and timelines for opening training and documentation
Conduct field training at existing restaurants and observe post‑opening visits as necessary and depending on store needs
TRAVEL REQUIREMENT Approximately 75% travel around the Southeast and Midwest United States.
KEY COMPETENCIES
Must be ServSafe Certified prior to conducting first store opening and maintain current knowledge of applicable federal workplace health and safety regulations
Training and facilitation skills required; experience preferred
Work well within a team
Self‑motivated and driven
Maintain flexibility and adapt to changing conditions
Strong negotiation and persuasion skills
Strong time‑management skills
Ability to work in a fast‑paced environment with multiple priorities and many interruptions
Excellent verbal and written communication skills
Basic knowledge of MS Office suite
Perform basic math functions quickly and accurately
Education And Experience Guidelines
Education: Bachelor’s degree; or equivalent combination of education and experience
Experience: 0‑3 years of restaurant management and training experience
Salary Range $46,000 – $50,000
Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.
Pay Range $46,000 – $50,000
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