Plaintiff's Law Firm seeking an Intake Specialist to join our team. In this role, you will be the first point of contact for potential clients, gathering essential information and ensuring a smooth intake process. This position involves interacting with the firm's new clients over the phone, in person, and over email. Ideal candidate will be personable and professional. Must be able to work in a fast-paced environment and handle a high volume of calls. Must be computer literate and able to prioritize competing demands. Fluency in Spanish preferred.
Responsibilities
Serve as the initial contact for potential clients via phone and email
Collect and document relevant information from clients regarding their cases
Assess client needs and determine eligibility for legal services
Schedule appointments for consultations with attorneys
Maintain accurate records of client interactions and case details
Provide administrative support to the legal team as needed
Ensure compliance with firm policies and procedures during the intake process
The firm offers a competitive benefits package including PTO, healthcare, discretionary matching 401k. Salary commensurate with experience.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Language
Spanish (Required)
Ability to Commute
Garden City, NY 11530 (Required)
Ability to Relocate
Garden City, NY 11530: Relocate before starting work (Required)
Work Location: In person
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Responsibilities
Serve as the initial contact for potential clients via phone and email
Collect and document relevant information from clients regarding their cases
Assess client needs and determine eligibility for legal services
Schedule appointments for consultations with attorneys
Maintain accurate records of client interactions and case details
Provide administrative support to the legal team as needed
Ensure compliance with firm policies and procedures during the intake process
The firm offers a competitive benefits package including PTO, healthcare, discretionary matching 401k. Salary commensurate with experience.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Language
Spanish (Required)
Ability to Commute
Garden City, NY 11530 (Required)
Ability to Relocate
Garden City, NY 11530: Relocate before starting work (Required)
Work Location: In person
#J-18808-Ljbffr