Director of Customer Experience & Utility Services

A city utility provider in Wisconsin is seeking a Director of Customer Services to lead customer-facing operations, ensuring timely and professional service across various functions. The role demands strong leadership, strategic planning, and deep knowledge of utility operations. Key responsibilities include managing escalated customer issues, guiding the service team, and collaborating with internal partners. A bachelor's degree and significant experience in the utility sector are required for this position, offering an opportunity to make a significant impact in community services. #J-18808-Ljbffr