Support loan operations by booking loans, processing transactions, and providing client service.
Responsibilities
Process consumer and mortgage loan payments and payoffs.
Book new 1–4 family mortgage loans and review bookings completed by others.
Prepare payoff quotes, loan verifications, and handle ACH payment requests.
Assist with preparing cashier’s checks and mortgage closings by releasing outgoing wires.
Review HELOC advances and post payoffs for loans sold on the secondary market.
Monitor and respond to tasks and inquiries received by mail, email, phone, and internal workflow systems.
Protect all client and bank information confidentially and follow all company policies.
Other specified duties as assigned.
The Consumer Loan Acctng Rep I position pays a minimum of $20.00 per hour.
Full‑time associates are eligible for our benefits package:
Medical
Vision
401(k) plan
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Skills
Strong attention to detail and accuracy.
Ability to organize and prioritize work effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office suite, including Excel.
Ability to learn and embrace RPA (Robotic Process Automation) and AI‑driven tools to improve workflow efficiency.
Education & Experience
High school diploma or equivalent, required.
Physical Requirements The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
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Responsibilities
Process consumer and mortgage loan payments and payoffs.
Book new 1–4 family mortgage loans and review bookings completed by others.
Prepare payoff quotes, loan verifications, and handle ACH payment requests.
Assist with preparing cashier’s checks and mortgage closings by releasing outgoing wires.
Review HELOC advances and post payoffs for loans sold on the secondary market.
Monitor and respond to tasks and inquiries received by mail, email, phone, and internal workflow systems.
Protect all client and bank information confidentially and follow all company policies.
Other specified duties as assigned.
The Consumer Loan Acctng Rep I position pays a minimum of $20.00 per hour.
Full‑time associates are eligible for our benefits package:
Medical
Vision
401(k) plan
Short and Long-term disability insurance
Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Skills
Strong attention to detail and accuracy.
Ability to organize and prioritize work effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office suite, including Excel.
Ability to learn and embrace RPA (Robotic Process Automation) and AI‑driven tools to improve workflow efficiency.
Education & Experience
High school diploma or equivalent, required.
Physical Requirements The work environment is typical of a standard office or retail banking setting. The position is sedentary, involving sitting most of the workday; however, the position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires lifting and/or the exerting of up to 10 pounds of force.
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