Director, Private Markets Writer, IR Operations
Manulife Financial, Boston, Massachusetts, us, 02298
Firm Overview
Manulife Financial Corporation (NYSE: “MFC”) is a leading international financial services group with a rich insurance heritage dating back to its founding in 1887. Manulife has built a strong reputation for providing reliable insurance solutions, which form the foundation of global business operations. This longstanding tradition of excellence in insurance underpins the company’s commitment to its clients. Manulife Investment Management leverages this deep-rooted expertise in asset management to offer a broad range of investment solutions across the Institutional, Retirement and Retail channels. Private Markets Overview
Manulife Private Markets is a $100.4B investment platform built on a simple belief: the middle market offers highly attractive opportunities for investors who bring global scale, cycle-tested discipline, and long-term perspectives. We invest across Real Estate, Infrastructure, Private Equity, Private Credit, Timber and Agriculture acting decisively to uncover alpha in strategies where relationships create access, deep engagement shapes outcomes, and repeatable execution delivers enduring value. Anchored in insurance-grade rigor and inspired by a culture that prioritizes stewardship and sustainability, our teams pursue their highest-conviction ideas and deliver durable results across market cycles. Team Overview
The Investor Relations “IR” Operations team acts as a centralized hub that sits at the intersection of capital raising, investment team support, and essential operational functions, driving the success of our organization’s fundraising and client engagement efforts. Acting as a strategic connector, this team orchestrates the flow of critical information through the production of marketing collateral, due diligence materials and requests, project management and internal reporting to ensure seamless collaboration between internal stakeholders. Through proactive anticipation of investor needs and streamlining complex processes, the IR Operations team aims to empower our capital raising initiatives and enhance the overall client experience by crafting accurate, timely, and impactful communication. Private Markets IR Operations Writer – Role Overview
As a senior leader within our Private Markets IR Operations team, you will help drive the strategic vision for Private Markets product content creation across global markets. This role combines writing and editorial excellence, cross-functional collaboration, and leadership to develop high-quality, insightful content that conveys Manulife Private Markets investment expertise and insights. This role will start as an individual contributor, with the potential to build out a team long term. You will serve as a senior advisor to our Private Markets Distribution, Investor Relations, and Marketing teams while partnering and mentoring your colleagues within the broader IR Operations team to enhance and customize our platform and asset class specific content. The goal will be to increase our win rate by elevating our due diligence questionnaire (RFP, RFI & DDQ) responses and supporting the Private Markets Platforms global initiatives by ensuring all our content resonates with diverse audiences and supports commercial priorities. Key Responsibilities
Strategic Leadership
Define and execute a global content strategy aligned with firm-wide objectives and market needs. Champion editorial standards and brand voice across Manulife Investment Management’s Private Markets platform, ensuring consistency as well as regulatory compliance. Lead initiatives to innovate content formats and distribution strategies for maximum impact.
Collaboration & Influence
Partner with senior stakeholders across Investment teams, Investor Relations, Distribution, and Marketing to identify content opportunities that advance business priorities. Build strong relationships with internal teams to foster best practices and knowledge sharing. Serve as a mentor and trusted advisor to internal groups, specifically our IR Operations team, by providing editorial guidance and thought leadership.
Content Development & Oversight
Serve as a senior advisor: Oversee high-quality, client‑centric content including DDQs, market insights, and product and portfolio narratives in partnership with our IR Operations team. Translate complex investment concepts into clear, compelling, and actionable content tailored for institutional audiences. Lead high‑stakes pursuits: Partner with our centralized Proposal Services team to elevate our Private Markets RFI/RFP/DDQ platform and strategy collateral to ensure consistency of narrative and alignment with brand. Partner with our Investor Relations and IR Operations team to lead marketing collateral review processes, ensuring accuracy, and alignment with brand standards.
Operational Excellence
Develop and maintain content governance frameworks, workflows, and performance dashboards. Drive process improvements to enhance efficiency and scalability across our IR Operations team. Leverage technology and AI: Use platforms like DORA, Qvidian, and generative AI tools to streamline drafting, automate content, and accelerate the delivery of consistent, high-quality proposals. Measure performance and outcomes: Track pursuit activity, win/loss data, and client feedback, turning insights into actionable strategies for leadership.
Key Success Measures
Improved global content strategy, efficiency, scalability, and execution predictability. Clear, well-functioning operating model with defined ownership and governance. Transparent and disciplined partnership in elevating the Private Markets product content & strategy. Successful adoption of AI and automation initiatives. Strong collaboration and satisfaction across functional support teams. Alignment between Private Markets initiatives and transformation efforts. Traits for Success in This Role
Self‑Motivated and Autonomous:
Takes initiative and drive outcomes without constant direction. Obsessively Organized:
Maintains structure, prioritization, and clarity across complex initiatives. Clear, Direct Communication:
Communicates effectively with all stakeholders, ensuring transparency and alignment. Stakeholder Engagement:
Builds trust and fosters collaboration across diverse teams and geographies. KPI-Driven and Outcome-Focused:
Measures success through tangible results and consistent follow-through. Influential Leadership:
Navigates a global, matrixed environment to lead without direct authority. Change Management Mindset:
Champions adoption of new processes and tools with empathy and rigor. Qualifications
10‑12+ years of experience in financial services marketing, editorial leadership, or investment communications. Proven ability to collaborate with cross‑functional teams and influence senior stakeholders. Strong understanding of capital markets, private markets, and global macroeconomic trends. Exceptional writing, editing, and storytelling skills with a focus on clarity and impact. Experience with content management systems, analytics tools, and compliance processes. Bachelor’s or Master’s degree in Marketing, Communications, Finance, or related field. When you join our team
We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。 マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出身、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 hr@manulife.com までご連絡をお願いします。 Referenced Salary Location
USA, Massachusetts, Boston, 197 Clarendon Street Working Arrangement
ハイブリッド勤務 Salary range is expected to be between
$128,550.00 USD – $222,820.00 USD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Benefits
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Links
Know Your Rights Family & Medical Leave Employee Polygraph Protection Right to Work E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr
Manulife Financial Corporation (NYSE: “MFC”) is a leading international financial services group with a rich insurance heritage dating back to its founding in 1887. Manulife has built a strong reputation for providing reliable insurance solutions, which form the foundation of global business operations. This longstanding tradition of excellence in insurance underpins the company’s commitment to its clients. Manulife Investment Management leverages this deep-rooted expertise in asset management to offer a broad range of investment solutions across the Institutional, Retirement and Retail channels. Private Markets Overview
Manulife Private Markets is a $100.4B investment platform built on a simple belief: the middle market offers highly attractive opportunities for investors who bring global scale, cycle-tested discipline, and long-term perspectives. We invest across Real Estate, Infrastructure, Private Equity, Private Credit, Timber and Agriculture acting decisively to uncover alpha in strategies where relationships create access, deep engagement shapes outcomes, and repeatable execution delivers enduring value. Anchored in insurance-grade rigor and inspired by a culture that prioritizes stewardship and sustainability, our teams pursue their highest-conviction ideas and deliver durable results across market cycles. Team Overview
The Investor Relations “IR” Operations team acts as a centralized hub that sits at the intersection of capital raising, investment team support, and essential operational functions, driving the success of our organization’s fundraising and client engagement efforts. Acting as a strategic connector, this team orchestrates the flow of critical information through the production of marketing collateral, due diligence materials and requests, project management and internal reporting to ensure seamless collaboration between internal stakeholders. Through proactive anticipation of investor needs and streamlining complex processes, the IR Operations team aims to empower our capital raising initiatives and enhance the overall client experience by crafting accurate, timely, and impactful communication. Private Markets IR Operations Writer – Role Overview
As a senior leader within our Private Markets IR Operations team, you will help drive the strategic vision for Private Markets product content creation across global markets. This role combines writing and editorial excellence, cross-functional collaboration, and leadership to develop high-quality, insightful content that conveys Manulife Private Markets investment expertise and insights. This role will start as an individual contributor, with the potential to build out a team long term. You will serve as a senior advisor to our Private Markets Distribution, Investor Relations, and Marketing teams while partnering and mentoring your colleagues within the broader IR Operations team to enhance and customize our platform and asset class specific content. The goal will be to increase our win rate by elevating our due diligence questionnaire (RFP, RFI & DDQ) responses and supporting the Private Markets Platforms global initiatives by ensuring all our content resonates with diverse audiences and supports commercial priorities. Key Responsibilities
Strategic Leadership
Define and execute a global content strategy aligned with firm-wide objectives and market needs. Champion editorial standards and brand voice across Manulife Investment Management’s Private Markets platform, ensuring consistency as well as regulatory compliance. Lead initiatives to innovate content formats and distribution strategies for maximum impact.
Collaboration & Influence
Partner with senior stakeholders across Investment teams, Investor Relations, Distribution, and Marketing to identify content opportunities that advance business priorities. Build strong relationships with internal teams to foster best practices and knowledge sharing. Serve as a mentor and trusted advisor to internal groups, specifically our IR Operations team, by providing editorial guidance and thought leadership.
Content Development & Oversight
Serve as a senior advisor: Oversee high-quality, client‑centric content including DDQs, market insights, and product and portfolio narratives in partnership with our IR Operations team. Translate complex investment concepts into clear, compelling, and actionable content tailored for institutional audiences. Lead high‑stakes pursuits: Partner with our centralized Proposal Services team to elevate our Private Markets RFI/RFP/DDQ platform and strategy collateral to ensure consistency of narrative and alignment with brand. Partner with our Investor Relations and IR Operations team to lead marketing collateral review processes, ensuring accuracy, and alignment with brand standards.
Operational Excellence
Develop and maintain content governance frameworks, workflows, and performance dashboards. Drive process improvements to enhance efficiency and scalability across our IR Operations team. Leverage technology and AI: Use platforms like DORA, Qvidian, and generative AI tools to streamline drafting, automate content, and accelerate the delivery of consistent, high-quality proposals. Measure performance and outcomes: Track pursuit activity, win/loss data, and client feedback, turning insights into actionable strategies for leadership.
Key Success Measures
Improved global content strategy, efficiency, scalability, and execution predictability. Clear, well-functioning operating model with defined ownership and governance. Transparent and disciplined partnership in elevating the Private Markets product content & strategy. Successful adoption of AI and automation initiatives. Strong collaboration and satisfaction across functional support teams. Alignment between Private Markets initiatives and transformation efforts. Traits for Success in This Role
Self‑Motivated and Autonomous:
Takes initiative and drive outcomes without constant direction. Obsessively Organized:
Maintains structure, prioritization, and clarity across complex initiatives. Clear, Direct Communication:
Communicates effectively with all stakeholders, ensuring transparency and alignment. Stakeholder Engagement:
Builds trust and fosters collaboration across diverse teams and geographies. KPI-Driven and Outcome-Focused:
Measures success through tangible results and consistent follow-through. Influential Leadership:
Navigates a global, matrixed environment to lead without direct authority. Change Management Mindset:
Champions adoption of new processes and tools with empathy and rigor. Qualifications
10‑12+ years of experience in financial services marketing, editorial leadership, or investment communications. Proven ability to collaborate with cross‑functional teams and influence senior stakeholders. Strong understanding of capital markets, private markets, and global macroeconomic trends. Exceptional writing, editing, and storytelling skills with a focus on clarity and impact. Experience with content management systems, analytics tools, and compliance processes. Bachelor’s or Master’s degree in Marketing, Communications, Finance, or related field. When you join our team
We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. マニュライフとジョン・ハンコックについて
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。 マニュライフは機会均等を是とする雇用主です
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出身、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 hr@manulife.com までご連絡をお願いします。 Referenced Salary Location
USA, Massachusetts, Boston, 197 Clarendon Street Working Arrangement
ハイブリッド勤務 Salary range is expected to be between
$128,550.00 USD – $222,820.00 USD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Benefits
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Links
Know Your Rights Family & Medical Leave Employee Polygraph Protection Right to Work E-Verify Company: John Hancock Life Insurance Company (U.S.A.)
#J-18808-Ljbffr