A state health department in Arkansas is looking for a User Support Analyst to provide technical assistance and customer support to users. This role involves troubleshooting software and hardware issues, documenting case resolutions, and providing training on technology usage. The ideal candidate has experience in technical support, is well-versed in Microsoft Windows and Office 365, and possesses excellent communication skills. A strong customer service approach is essential as you collaborate with IT teams to enhance user experience.
#J-18808-Ljbffr