Service Desk Analyst I — Bilingual Spanish Support

An arts organization is looking for a Service Desk Analyst I in Miami to provide Tier 1 IT support for its affiliates, excelling in first call resolution. Key responsibilities include managing service requests, troubleshooting IT issues, and supporting audio/visual needs. Ideal candidates should have a Bachelor's degree in a related field, bilingual in Spanish, and possess strong customer service skills. This role is onsite with some travel required. #J-18808-Ljbffr