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CARRIER SALES REP Logistics

SOAR TRANSPORTATION, Chattanooga, Tennessee, United States, 37450

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Commission Eligible Position POSITION SUMMARY As a Carrier Sales Representative, you will work with our network of trucking carriers and build new partnerships to move freight efficiently and cost-effectively. You’ll monitor market pricing, secure reliable capacity, and coordinate the movement of specialized loads.

KEY RESPONSIBILITIES

Negotiate rates with carriers to maximize profit

Source, secure, and schedule carriers to pick up and deliver freight on time

Dispatch drivers and provide accurate load details, directions, and requirements

Manage carrier issues, resolve problems, and handle accessorials or discrepancies

Maintain strong working relationships with carriers, customers, and internal teams

Prospect new carriers and grow SOAR Transportation’s carrier base daily

Track and document available equipment, preferred lanes, and carrier capabilities

Review carrier credentials to ensure compliance with company standards

Send rate confirmations and verify receipt

Communicate capacity needs and opportunities to sales and business development

Support new team members and contribute to process improvements

Ensure all booked loads are fully covered before end of day

Maintain company, employee and customers confidentiality

Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner

Through words and actions support SOAR Transportation's mission, vision, and values; furthermore, actions and decisions will align with organizational guiding principles.

Follow all work rules as written in the company handbook and company policies and procedures or as communicated by the company Human Resources Department.

Perform other duties as assigned.

QUALIFICATIONS

High school diploma required; some college preferred

1–2 years in sales, customer service, or carrier sales/brokerage preferred

Strong communication, negotiation, and problem-solving skills

Ability to work in a fast-paced, deadline-driven environment

Experience with specialized transportation or hazmat (preferred)

Proficient with computer systems and quick to learn new tools

Driven, competitive, and committed to continuous improvement

Effective multitasker with sound decision-making abilities

KPI’s

Total Calls: 80 calls per day

Outbound Call Time: Minimum required daily call hours (2 hours) (tracked and reviewed)

Carrier Offers: 20 offers per day -Future target: 30 offers per day as efficiency and pipeline improve

Bookings: 10 bookings per day

Carriers Added: 20 new carriers per day

BDAT Performance: Maintain a minimum 70% BDAT score (buying freight below DAT benchmarks)

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