Manager, Asset Performance and Value Assurance
Qcells North America, Irvine, California, United States, 92713
Position Description
The Manager, Asset Performance and Value Assurance is accountable for protecting and maximizing the economic value of third‑party owned (TPO) assets once they are onboarded to the company’s servicing platform. This role owns end‑to‑end oversight of asset performance obligations and value realization mechanisms, including Virtual Power Plant (VPP) participation and performance guarantees (PeGu).
Location Based in Irvine, CA; San Francisco, CA; Santa Clara, CA; or Teaneck, NJ. Remote work may be considered for exceptional cases.
Responsibilities Asset Performance & Value Assurance
Own ongoing performance oversight for TPO assets post‑onboarding, ensuring assets perform in line with contractual, programmatic, and financial expectations.
Establish and maintain performance benchmarks, variance thresholds, and escalation protocols at both the asset and portfolio level.
Quantify and monitor financial exposure associated with asset underperformance and missed value opportunities.
VPP & Incentive Program Ownership
Own end‑to‑end participation in VPPs and other grid services or incentive programs for eligible TPO assets, including enrollment, maintenance, and retirement.
Serve as the primary point of contact with utilities, VPP aggregators, and incentive administrators.
Ensure accurate settlement, reconciliation, and reporting of VPP revenue payments.
Prevent value leakage by ensuring assets are only enrolled, billed, and settled when eligible and owned.
Performance Guarantee Management
Own performance guarantee obligations across the TPO portfolio, including contractual interpretation, tracking, and enforcement.
Monitor asset performance against guaranteed thresholds and identify root causes of underperformance.
Coordinate remediation efforts with servicing teams, O&M providers, installers, insurers, and asset owners.
Manage performance guarantee claims, including documentation, validation, submission, recovery tracking, and resolution.
Controls, Reporting & Governance
Design and maintain scalable, well‑documented processes and controls related to asset performance, incentives, and performance guarantees.
Produce regular reporting for senior leadership covering performance trends, financial exposure, recoveries, and unresolved risks.
Partner with Risk, Legal, Finance, and Compliance to ensure alignment with contractual obligations, regulatory expectations, and accounting treatment.
Ensure processes are audit‑ready and capable of supporting portfolio growth.
Cross‑Functional Leadership
Act as the internal subject matter expert for asset performance obligations, incentives, and value assurance mechanisms.
Coordinate closely with Servicing, Asset Management, Operations, Finance, Legal, and external vendors.
Support continuous improvement initiatives as programs, counterparties, and portfolio complexity evolve.
Required Qualifications
Bachelor’s degree in business, finance, or related field with a minimum of 8+ years of professional work experience, including 5‑8 years in asset management, operations, risk, finance, or energy services.
Experience managing performance‑driven contractual obligations (e.g., guarantees, SLAs, incentives, and/or revenue‑sharing structures).
Ability to lead and manage a team while meeting operational and business goals and objectives.
Strong analytical and financial acumen with demonstrated ability to quantify exposure and prevent value leakage.
Proven ability to build and operate process‑driven programs with clear controls and accountability.
Strong stakeholder management and cross‑functional leadership skills.
Preferred Qualifications
Experience with distributed energy resources (DERs), VPPs, or utility‑facing programs.
Familiarity with TPO solar portfolios (leases, PPA, managed assets).
Experience with insurer‑backed guarantees, claims processes, or risk transfer structures.
Advanced Excel and reporting skills; familiarity with asset monitoring or servicing platforms is a plus.
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct‑to‑homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world‑class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands Essential physical, mental, and environmental requirements: standing 20% of the time, sitting 70% of the time, walking 10% of the time; lifting, pulling, pushing, carrying, and lifting up to 10 pounds; typing frequently; handling, reaching, and agile movements such as turning and twisting frequently.
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Location Based in Irvine, CA; San Francisco, CA; Santa Clara, CA; or Teaneck, NJ. Remote work may be considered for exceptional cases.
Responsibilities Asset Performance & Value Assurance
Own ongoing performance oversight for TPO assets post‑onboarding, ensuring assets perform in line with contractual, programmatic, and financial expectations.
Establish and maintain performance benchmarks, variance thresholds, and escalation protocols at both the asset and portfolio level.
Quantify and monitor financial exposure associated with asset underperformance and missed value opportunities.
VPP & Incentive Program Ownership
Own end‑to‑end participation in VPPs and other grid services or incentive programs for eligible TPO assets, including enrollment, maintenance, and retirement.
Serve as the primary point of contact with utilities, VPP aggregators, and incentive administrators.
Ensure accurate settlement, reconciliation, and reporting of VPP revenue payments.
Prevent value leakage by ensuring assets are only enrolled, billed, and settled when eligible and owned.
Performance Guarantee Management
Own performance guarantee obligations across the TPO portfolio, including contractual interpretation, tracking, and enforcement.
Monitor asset performance against guaranteed thresholds and identify root causes of underperformance.
Coordinate remediation efforts with servicing teams, O&M providers, installers, insurers, and asset owners.
Manage performance guarantee claims, including documentation, validation, submission, recovery tracking, and resolution.
Controls, Reporting & Governance
Design and maintain scalable, well‑documented processes and controls related to asset performance, incentives, and performance guarantees.
Produce regular reporting for senior leadership covering performance trends, financial exposure, recoveries, and unresolved risks.
Partner with Risk, Legal, Finance, and Compliance to ensure alignment with contractual obligations, regulatory expectations, and accounting treatment.
Ensure processes are audit‑ready and capable of supporting portfolio growth.
Cross‑Functional Leadership
Act as the internal subject matter expert for asset performance obligations, incentives, and value assurance mechanisms.
Coordinate closely with Servicing, Asset Management, Operations, Finance, Legal, and external vendors.
Support continuous improvement initiatives as programs, counterparties, and portfolio complexity evolve.
Required Qualifications
Bachelor’s degree in business, finance, or related field with a minimum of 8+ years of professional work experience, including 5‑8 years in asset management, operations, risk, finance, or energy services.
Experience managing performance‑driven contractual obligations (e.g., guarantees, SLAs, incentives, and/or revenue‑sharing structures).
Ability to lead and manage a team while meeting operational and business goals and objectives.
Strong analytical and financial acumen with demonstrated ability to quantify exposure and prevent value leakage.
Proven ability to build and operate process‑driven programs with clear controls and accountability.
Strong stakeholder management and cross‑functional leadership skills.
Preferred Qualifications
Experience with distributed energy resources (DERs), VPPs, or utility‑facing programs.
Familiarity with TPO solar portfolios (leases, PPA, managed assets).
Experience with insurer‑backed guarantees, claims processes, or risk transfer structures.
Advanced Excel and reporting skills; familiarity with asset monitoring or servicing platforms is a plus.
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct‑to‑homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world‑class global business in an interesting and expanding industry of the future.
Physical, Mental & Environmental Demands Essential physical, mental, and environmental requirements: standing 20% of the time, sitting 70% of the time, walking 10% of the time; lifting, pulling, pushing, carrying, and lifting up to 10 pounds; typing frequently; handling, reaching, and agile movements such as turning and twisting frequently.
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