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Salesforce Business Analyst

Galent, Rolling Meadows, Illinois, United States, 60008

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Overview

Engagement Marketo to Salesforce Marketing Cloud migration 110 years of experience in Business Analysis with at least 5 years in Salesforce projects

Responsibilities

2Strong understanding of SFDC data structures data modeling data migrations using Data Loader and API driven data exchanges

3Strong functional expertise across Salesforce Clouds deep experience in business analysis and hands on involvement in data migration and API driven solutioning especially around SFMC REST SOAP APIs

4Lead discovery workshops with business stakeholders to understand processes KPIs challenges and integration touchpoints

5Elicit and document functional requirements user stories BRDs and acceptance criteria for cross cloud Salesforce implementations

6Drive alignment with Product Owners Solution Architects Developers and QA teams to ensure solution feasibility and clarity

7Serve as the liaison between business and technical teams communicating solution intent and validating business value throughout delivery

8Gather and analyze data requirements transformation logic and integration dependencies Work with technical teams to define and refine migration requirements involving RESTSOAP APIs including SFMC triggered sends data syncs and external system interaction

9Validate data models data extensions SFMC and API payload structures to ensure functional completeness for Marketing Cloud use cases

10Groom user stories with architects and validate cross functional dependencies Support functional validation and regression analysis Assist with deployment readiness and documentation of functional configurations

11Ensure cross team alignment in onsite offshore delivery environments including clarifying requirements coordinating PODs and supporting solution rollouts

Good to Have

1Experience in business analysis and API driven data exchanges across Salesforce and related platforms

2Hands on exposure to SFMC triggered sends data syncs and external integrations

3Familiarity with cross cloud Salesforce implementations and dependency mapping

Soft Skills

1Excellent communication presentation and stakeholder engagement skills

2Strong client facing skills and the ability to translate complex business needs into functional designs

3Ability to collaborate effectively with technical teams during onsite delivery

4Strong problem solving and decision making capability

Qualifying Questions Medium Complexity

1Can you describe a cross cloud Salesforce migration where you gathered requirements and supported API driven integrations RESTSOAP How did you ensure data alignment across Salesforce and SFMC

2How do you validate data models data extensions and API payload structures when working with SFMC Can you give an example where gaps identified during validation changed the functional design

3Walk us through a discovery workshop you led How did you capture KPIs process gaps and integration touchpoints and how did these influence your final BRDs or user stories

Skills Mandatory Skills :

Salesforce Marketing Cloud B2C

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