Partner Readiness Leader, Pre and Post Sales
SAS - Global, Cary, North Carolina, United States, 27518
Partner Readiness Leader, Pre and Post Sales – Cary, NC Headquarters
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If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.
About the job The Channel Strategy, Programs & Readiness team is looking for a Channel Readiness, Pre and Post Sales Leader to lead technical readiness across the partner lifecycle—ensuring our partners are equipped to demo, deliver, and support our solutions in alignment with our global channel strategy and partner programs.
Our team is the engine behind how our channel ecosystem scales—connecting strategy to execution through world-class programs and readiness. We work at the intersection of channel strategy, partner programs, and partner readiness to accelerate partner performance, drive consistent customer outcomes, and create a seamless journey from technical pre-sales through post-sales delivery and long-term success.
The Channel Readiness, Pre & Post Sales Lead partners closely with Product and Education teams to define partner competency and certification pathways that ensure high-quality post-sales delivery. In partnership with Sales Readiness, this role also supports technical pre-sales readiness by helping partners identify the right customer fit, position solutions effectively, and confidently demonstrate offerings—ensuring a seamless handoff and a holistic, end-to-end partner enablement experience.
As a Partner Readiness Leader, Pre and Post Sales, you will: Technical Pre-Sales Readiness (Split Responsibility) - Technical Pre-Sales Readiness (in partnership with Channel Sales Readiness)
Define and communicate technical pre-sales certification requirements and ensure these are integrated into overall partner enablement plans.
Coordinate with education, product, and technical teams to ensure technical pre-sales enablement content is current and accessible.
Participate in blended enablement sessions, & demo bootcamps providing technical expertise and facilitating partner access to technical resources.
Post-Sales Competencies:
Define and maintain technical certification/competency paths for partners across product and solution areas, ensuring alignment with service delivery standards and customer requirements.
Facilitate workshops, webinars, and readiness sessions (delivered by education or technical teams) to address gaps in partner technical capability.
Track and report on partner technical competency course completion and performance metrics (e.g., project completion rates, escalation frequency, partner satisfaction) to assess readiness and drive improvements.
Serve as the business lead for technical enablement requirements in new product development and launch planning.
Embrace curiosity, passion, authenticity, and accountability. These are our values and influence everything we do.
Required qualifications
Minimum 8 years of experience in partner enablement, technical support, or post-sales services delivery (preferably in SaaS or enterprise software).
Bachelor's degree in Business, Marketing, Computer Science, or other related field.
Strong understanding of technical certification frameworks, partner delivery standards, and channel ecosystems.
Proven experience analyzing support data and translating findings into enablement requirements.
Excellent communication, facilitation, and cross-functional collaboration skills.
Proven familiarity with partner training, technical enablement, and service delivery best practices.
Strong organizational and project management abilities.
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
Additional competencies, knowledge and skills
Business Acumen: Using one’s knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics.
Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
Coaching the Sales Team: Diagnosing areas for improving salespersons’ techniques; providing timely feedback, instruction, and guidance to strengthen specific knowledge/skill areas and optimize sales successes.
Experience facilitating partner technical readiness initiatives in collaboration with major distributors such as TD SYNNEX and Carahsoft, including distributor-led training, certification alignment, or partner engagement programs.
Demonstrated experience designing or evolving partner technical competency and certification frameworks that support post-sales delivery quality and services readiness within a SaaS or enterprise software environment.
Experience with technical pre-sales readiness (discovery, demos, and POCs) across one or more solution areas or partner segments, in coordination with sales readiness and field teams.
Experience using partner delivery, support, or satisfaction data to inform readiness strategy, certification requirements, or continuous improvement initiatives.
Prior experience operating within a structured, global partner program model (for example, tiered programs, specializations, or services authorization frameworks) and aligning readiness activities to broader channel strategy and partner programs.
Familiarity with partner scorecards or maturity models used to assess delivery readiness, services capability, or technical depth.
Experience supporting public sector or regulated-industry partners is a plus.
Experience working with or supporting customer success or professional services organizations as part of partner delivery alignment.
World-class benefits Highlights include…
Comprehensive medical, prescription, dental and vision plans.
Medical plan options include:
PPO with low annual deductible and copays.
HDHP combined with a health savings account with a contribution from SAS (no access to onsite health care center).
Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
An industry-leading 401k plan.
Tuition Assistance Program and programs and resources to support your development.
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees.
You are welcome here. At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruiting support@sas.com.
Let’s stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.
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If you’re looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you’ll find it here. We’re recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.
About the job The Channel Strategy, Programs & Readiness team is looking for a Channel Readiness, Pre and Post Sales Leader to lead technical readiness across the partner lifecycle—ensuring our partners are equipped to demo, deliver, and support our solutions in alignment with our global channel strategy and partner programs.
Our team is the engine behind how our channel ecosystem scales—connecting strategy to execution through world-class programs and readiness. We work at the intersection of channel strategy, partner programs, and partner readiness to accelerate partner performance, drive consistent customer outcomes, and create a seamless journey from technical pre-sales through post-sales delivery and long-term success.
The Channel Readiness, Pre & Post Sales Lead partners closely with Product and Education teams to define partner competency and certification pathways that ensure high-quality post-sales delivery. In partnership with Sales Readiness, this role also supports technical pre-sales readiness by helping partners identify the right customer fit, position solutions effectively, and confidently demonstrate offerings—ensuring a seamless handoff and a holistic, end-to-end partner enablement experience.
As a Partner Readiness Leader, Pre and Post Sales, you will: Technical Pre-Sales Readiness (Split Responsibility) - Technical Pre-Sales Readiness (in partnership with Channel Sales Readiness)
Define and communicate technical pre-sales certification requirements and ensure these are integrated into overall partner enablement plans.
Coordinate with education, product, and technical teams to ensure technical pre-sales enablement content is current and accessible.
Participate in blended enablement sessions, & demo bootcamps providing technical expertise and facilitating partner access to technical resources.
Post-Sales Competencies:
Define and maintain technical certification/competency paths for partners across product and solution areas, ensuring alignment with service delivery standards and customer requirements.
Facilitate workshops, webinars, and readiness sessions (delivered by education or technical teams) to address gaps in partner technical capability.
Track and report on partner technical competency course completion and performance metrics (e.g., project completion rates, escalation frequency, partner satisfaction) to assess readiness and drive improvements.
Serve as the business lead for technical enablement requirements in new product development and launch planning.
Embrace curiosity, passion, authenticity, and accountability. These are our values and influence everything we do.
Required qualifications
Minimum 8 years of experience in partner enablement, technical support, or post-sales services delivery (preferably in SaaS or enterprise software).
Bachelor's degree in Business, Marketing, Computer Science, or other related field.
Strong understanding of technical certification frameworks, partner delivery standards, and channel ecosystems.
Proven experience analyzing support data and translating findings into enablement requirements.
Excellent communication, facilitation, and cross-functional collaboration skills.
Proven familiarity with partner training, technical enablement, and service delivery best practices.
Strong organizational and project management abilities.
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
Additional competencies, knowledge and skills
Business Acumen: Using one’s knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and/or tactics.
Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
Coaching the Sales Team: Diagnosing areas for improving salespersons’ techniques; providing timely feedback, instruction, and guidance to strengthen specific knowledge/skill areas and optimize sales successes.
Experience facilitating partner technical readiness initiatives in collaboration with major distributors such as TD SYNNEX and Carahsoft, including distributor-led training, certification alignment, or partner engagement programs.
Demonstrated experience designing or evolving partner technical competency and certification frameworks that support post-sales delivery quality and services readiness within a SaaS or enterprise software environment.
Experience with technical pre-sales readiness (discovery, demos, and POCs) across one or more solution areas or partner segments, in coordination with sales readiness and field teams.
Experience using partner delivery, support, or satisfaction data to inform readiness strategy, certification requirements, or continuous improvement initiatives.
Prior experience operating within a structured, global partner program model (for example, tiered programs, specializations, or services authorization frameworks) and aligning readiness activities to broader channel strategy and partner programs.
Familiarity with partner scorecards or maturity models used to assess delivery readiness, services capability, or technical depth.
Experience supporting public sector or regulated-industry partners is a plus.
Experience working with or supporting customer success or professional services organizations as part of partner delivery alignment.
World-class benefits Highlights include…
Comprehensive medical, prescription, dental and vision plans.
Medical plan options include:
PPO with low annual deductible and copays.
HDHP combined with a health savings account with a contribution from SAS (no access to onsite health care center).
Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
An industry-leading 401k plan.
Tuition Assistance Program and programs and resources to support your development.
Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
Volunteer Time Off, parental leave and unlimited paid sick days.
Generous childcare benefits for all full-time employees.
You are welcome here. At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruiting support@sas.com.
Let’s stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.
#J-18808-Ljbffr