General Manager - Sales / Operations Manager
Amazing Lash Studio, Oceanside, California, United States, 92058
Overview
Overview
Looking for a Leadership position with growth opportunities in the Beauty industry? Amazing Lash Studio is looking for a passionate sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. If you're a dynamic team leader, contact us today!
Responsibilities
Drive rapid sales growth and activate systems to increase member retention.
Keep Lash Stylist's calendars full. Create and execute creative ways to prospect and attract new leads to develop a flowing pipeline of first-time customers to convert each week.
Lead a team in an organized and efficient way ensuring operations runs smoothly every day, every hour, every minute.
Implement structure, policies, and procedures while following up effectively to coach in the moment, apply discipline and ensure compliance.
Cleanliness and State board hygiene standards to pass all compliance audits.
Over-communicate and collaborate with owners to resolve any and all issues. Never allow Owners to be blindsided or taken by surprise with adverse news.
Breakdown and interpret analytics, reports and provide expert advice, strategies and solutions/innovations to accelerate the business and team.
Actively lead and engage with both front-of-house sales and back-of-house service providers while guiding the morale and behavior of the team as a whole by maintaining high expectations.
Any and all other duties reasonably deemed necessary by the business owner or the franchise.
Qualifications
Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
Possesses powerful personal sales ability with a solid history of achieving monetary goals. Is passionate about and loves selling (especially beauty services/products).
Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
Implements structure, policies, and procedures while following up effectively to coach in the moment and ensure compliance.
Natural team leader who is unafraid to run the show and take control of a spirited team and can handle being directly challenged by senior staff and able to positively redirect that energy.
Customer service oriented (ideally in the beauty, service or hospitality based industries).
Ability to identify and problem-solve, set expectations, goals, and delegate.
Computer savvy and enjoys creating teambuilding social media posts.
Strong verbal and written communications skills and exercises frequent and transparent communication.
Possesses strong interpersonal skills and communicates with a high degree of confidence and competence.
Must be an excellent organizer and problem solver with strong project management skills.
Must be able to work flexible days and hours; including nights, weekends, and holidays (open availability, must be willing to close and work weekend hours).
Competent trainer and motivator. A doer with a bias for action who also collaborates well with the business owners.
Always presents solutions to issues and exercises good judgement; knows what to partner on and when to make an independent executive decision but always communicates either way.
Highly collaborative and trainable. Receives direct feedback extremely well, highly coachable and professional.
MindBody Software experience is a plus (experience selling membership programs also a plus).
Understands why image matters and always presents themselves in exemplary attire to set the example for the team and never has "Off" days in this regard; adheres to and enforces dress code without exception to elevate the company image and client expectations.
Loves to work and loves to win and spreads that energy infectiously.
Benefits
Competitive pay and bonus structure
Paid Time Away (Via Discretionary Wellness Accrual)
Free and discounted services
Legal Disclaimer: ©2024 Amazing Lash Franchise, LLC ("ALF"). Each Amazing Lash Studio location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ALF. Amazing Lash Studio and Amazing Lash Studio + design are registered trademarks owned by ALF.
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Looking for a Leadership position with growth opportunities in the Beauty industry? Amazing Lash Studio is looking for a passionate sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. If you're a dynamic team leader, contact us today!
Responsibilities
Drive rapid sales growth and activate systems to increase member retention.
Keep Lash Stylist's calendars full. Create and execute creative ways to prospect and attract new leads to develop a flowing pipeline of first-time customers to convert each week.
Lead a team in an organized and efficient way ensuring operations runs smoothly every day, every hour, every minute.
Implement structure, policies, and procedures while following up effectively to coach in the moment, apply discipline and ensure compliance.
Cleanliness and State board hygiene standards to pass all compliance audits.
Over-communicate and collaborate with owners to resolve any and all issues. Never allow Owners to be blindsided or taken by surprise with adverse news.
Breakdown and interpret analytics, reports and provide expert advice, strategies and solutions/innovations to accelerate the business and team.
Actively lead and engage with both front-of-house sales and back-of-house service providers while guiding the morale and behavior of the team as a whole by maintaining high expectations.
Any and all other duties reasonably deemed necessary by the business owner or the franchise.
Qualifications
Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
Possesses powerful personal sales ability with a solid history of achieving monetary goals. Is passionate about and loves selling (especially beauty services/products).
Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
Implements structure, policies, and procedures while following up effectively to coach in the moment and ensure compliance.
Natural team leader who is unafraid to run the show and take control of a spirited team and can handle being directly challenged by senior staff and able to positively redirect that energy.
Customer service oriented (ideally in the beauty, service or hospitality based industries).
Ability to identify and problem-solve, set expectations, goals, and delegate.
Computer savvy and enjoys creating teambuilding social media posts.
Strong verbal and written communications skills and exercises frequent and transparent communication.
Possesses strong interpersonal skills and communicates with a high degree of confidence and competence.
Must be an excellent organizer and problem solver with strong project management skills.
Must be able to work flexible days and hours; including nights, weekends, and holidays (open availability, must be willing to close and work weekend hours).
Competent trainer and motivator. A doer with a bias for action who also collaborates well with the business owners.
Always presents solutions to issues and exercises good judgement; knows what to partner on and when to make an independent executive decision but always communicates either way.
Highly collaborative and trainable. Receives direct feedback extremely well, highly coachable and professional.
MindBody Software experience is a plus (experience selling membership programs also a plus).
Understands why image matters and always presents themselves in exemplary attire to set the example for the team and never has "Off" days in this regard; adheres to and enforces dress code without exception to elevate the company image and client expectations.
Loves to work and loves to win and spreads that energy infectiously.
Benefits
Competitive pay and bonus structure
Paid Time Away (Via Discretionary Wellness Accrual)
Free and discounted services
Legal Disclaimer: ©2024 Amazing Lash Franchise, LLC ("ALF"). Each Amazing Lash Studio location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ALF. Amazing Lash Studio and Amazing Lash Studio + design are registered trademarks owned by ALF.
#J-18808-Ljbffr