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Order Processing Specialist

VieMed Healthcare, Dekalb, Illinois, United States, 60115

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Key Responsibilities

Patient/Physician/Facility communication and instruction adhering to our 24/72/24-hour promise

Clean sales order creation and dispensing

Doctor line calls

General respiratory order processing duties

Attendance at weekly team meetings

All other duties, as assigned.

Essential Duties and Responsibilities

Patient intake and documentation review

Patient/Physician/Facility communication and instruction adhering to our 24/72/24-hour promise

Clean sales order creation and dispensing

Doctor line calls

General respiratory order processing duties

General DME order processing duties

Attendance at weekly team meetings

All other duties, as assigned.

Qualifications

High School diploma or equivalent, preferred

Microsoft office experience, preferred

Preferred Knowledge, Skills, and Abilities

The ideal candidate will display excellent communication skills with the ability to convey information through speech and writing, problem solving skills, conflict resolution, high level of attention to detail, process adherence, and process improvement

Conflict resolution with customers/providers is vital in this seat.

The ability to work independently and as a team.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

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