Product Owner (PL) - Hybrid (Jersey City OR Raleigh)
Arch Insurance Group Inc., Jersey City, New Jersey, United States, 07390
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
We are seeking a forward‑thinking Product Owner who thrives in a fast‑paced, Agile environment and brings strong experience managing complex work with cross‑team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in the delivery team backlog and work to deliver results quickly.
This role serves as the triangulation liaison and primary communication bridge between the Product Manager, business stakeholders, and the Agile development team—ensuring sprint deliverables align with Professional Liability business needs and ultimately meet customer expectations within the Agile framework.
Responsibilities Product Backlog Management:
Create, maintain, and prioritize the product backlog, ensuring items align with product vision and strategy to meet business objectives and reflect evolving business needs and priorities aligned to business outcomes. The backlog must include user stories, enablers and defects with work ready for the team to execute. Accept stories only when they meet approved standards, acceptance tests, and the definition of done; ensure the backlog supports an architectural runway.
User Story Refinement:
Ensure user stories are clear, concise, and well‑defined to accurately represent the business need and fit with the product strategy. Break stories into small parts, clarify details, and ensure usability.
Prioritization:
Collaborate with the product manager to focus the team on the highest value work based on business needs, product strategy and/or initiative delivery and user feedback. Rank backlog items and ensure proper sequencing based on high‑value alignment with the product strategy.
Team Collaboration:
Facilitate communication and collaboration between the development team, designers, and other stakeholders.
Sprint and Increment Planning:
Collaborate with the domain product manager and development team to define sprint goals, select user stories, and facilitate sprint planning aligned with the team’s capacity each sprint in line with the domain’s priorities and strategy.
Acceptance Criteria:
Define clear acceptance criteria for each user story to ensure quality and delivery expectations are met.
Release Management:
Collaborate with the team to plan and manage product releases in line with the domain’s product and/or initiative delivery strategy. Facilitate frequent team conversations to resolve questions, manage dependencies and communicate emerging priorities as stories are implemented.
Metrics and Analysis:
Track and analyze key product metrics to measure success and identify areas for improvement. Regularly check progress toward meeting story acceptance criteria and ensure quality standards are met, such as the Definition of Done and nonfunctional requirements.
Hybrid Opportunity:
This is a hybrid opportunity in our Jersey City office. While Jersey City is prioritized, we are also open to those able to work hybrid in the Raleigh office.
Requirements
Excellent written and oral communication skills, including the ability to influence and present complex, technical information to varying stakeholder groups, gather and provide feedback, and effectively engage with diverse teams across the organization.
Proven experience playing a product owner role in the development of large‑scale commercial and specialty systems (DuckCreek, Guidewire, Unqork, UW Platforms, Submission & Clearance Systems, Extraction or AI‑driven platforms etc.) and demonstrated value creation and business outcomes.
Ability to lead, partner and guide multiple Agile teams (Dev, QA, Design) and business teams in achieving product goals and resolving conflicts.
Experience developing productive relationships across the organization.
Ability to empathize with users and advocate for their needs as aligned with the domain’s product strategy and translate and articulate aligned user stories for execution with the development teams.
Advanced technical and business acumen to effectively articulate business outcomes and priority and translate into technical user stories for various development teams.
Ability to convey complex, technical concepts to non‑technical audiences.
Must demonstrate proficiency in teamwork and interpersonal skills, communication, technical, problem solving, continuous improvement and service skills.
Self‑starter demonstrating flexibility, accountability, and adaptability.
Ability to work independently and with minimal guidance at times. Ability to work with ambiguity.
Able to balance and drive progress against key domain deliverables across multiple development teams.
Proven experience with Agile frameworks like Scrum and SAFe and tools such as JIRA, Confluence, MIRO and other product management and roadmap tools.
Deep understanding of commercial and specialty insurance product lifecycle.
Education and Experience
Bachelor’s Degree in a related field.
Certified Scrum Product Owner and/or SAFe® POPM certification strongly preferred.
5–7 years of prior experience in Commercial P&C Insurance, Product Owner with IT development teams in Agile delivery & execution through the software development lifecycle using Agile/Scrum/SAFe frameworks or related roles.
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$100,000 – $150,000/year
Total individual compensation (base salary, short & long‑term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401(k) with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long‑Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.
14400 Arch Insurance Group Inc.
#J-18808-Ljbffr
We are seeking a forward‑thinking Product Owner who thrives in a fast‑paced, Agile environment and brings strong experience managing complex work with cross‑team dependencies. This role is the ‘voice of the customer’ within the Agile development team and is responsible for supporting the optimization of business outcomes and product development process on our digital transformation efforts. This role will own the product/team delivery roadmap, manage relationships and stakeholder communications, maintain product strategy and business alignment in the delivery team backlog and work to deliver results quickly.
This role serves as the triangulation liaison and primary communication bridge between the Product Manager, business stakeholders, and the Agile development team—ensuring sprint deliverables align with Professional Liability business needs and ultimately meet customer expectations within the Agile framework.
Responsibilities Product Backlog Management:
Create, maintain, and prioritize the product backlog, ensuring items align with product vision and strategy to meet business objectives and reflect evolving business needs and priorities aligned to business outcomes. The backlog must include user stories, enablers and defects with work ready for the team to execute. Accept stories only when they meet approved standards, acceptance tests, and the definition of done; ensure the backlog supports an architectural runway.
User Story Refinement:
Ensure user stories are clear, concise, and well‑defined to accurately represent the business need and fit with the product strategy. Break stories into small parts, clarify details, and ensure usability.
Prioritization:
Collaborate with the product manager to focus the team on the highest value work based on business needs, product strategy and/or initiative delivery and user feedback. Rank backlog items and ensure proper sequencing based on high‑value alignment with the product strategy.
Team Collaboration:
Facilitate communication and collaboration between the development team, designers, and other stakeholders.
Sprint and Increment Planning:
Collaborate with the domain product manager and development team to define sprint goals, select user stories, and facilitate sprint planning aligned with the team’s capacity each sprint in line with the domain’s priorities and strategy.
Acceptance Criteria:
Define clear acceptance criteria for each user story to ensure quality and delivery expectations are met.
Release Management:
Collaborate with the team to plan and manage product releases in line with the domain’s product and/or initiative delivery strategy. Facilitate frequent team conversations to resolve questions, manage dependencies and communicate emerging priorities as stories are implemented.
Metrics and Analysis:
Track and analyze key product metrics to measure success and identify areas for improvement. Regularly check progress toward meeting story acceptance criteria and ensure quality standards are met, such as the Definition of Done and nonfunctional requirements.
Hybrid Opportunity:
This is a hybrid opportunity in our Jersey City office. While Jersey City is prioritized, we are also open to those able to work hybrid in the Raleigh office.
Requirements
Excellent written and oral communication skills, including the ability to influence and present complex, technical information to varying stakeholder groups, gather and provide feedback, and effectively engage with diverse teams across the organization.
Proven experience playing a product owner role in the development of large‑scale commercial and specialty systems (DuckCreek, Guidewire, Unqork, UW Platforms, Submission & Clearance Systems, Extraction or AI‑driven platforms etc.) and demonstrated value creation and business outcomes.
Ability to lead, partner and guide multiple Agile teams (Dev, QA, Design) and business teams in achieving product goals and resolving conflicts.
Experience developing productive relationships across the organization.
Ability to empathize with users and advocate for their needs as aligned with the domain’s product strategy and translate and articulate aligned user stories for execution with the development teams.
Advanced technical and business acumen to effectively articulate business outcomes and priority and translate into technical user stories for various development teams.
Ability to convey complex, technical concepts to non‑technical audiences.
Must demonstrate proficiency in teamwork and interpersonal skills, communication, technical, problem solving, continuous improvement and service skills.
Self‑starter demonstrating flexibility, accountability, and adaptability.
Ability to work independently and with minimal guidance at times. Ability to work with ambiguity.
Able to balance and drive progress against key domain deliverables across multiple development teams.
Proven experience with Agile frameworks like Scrum and SAFe and tools such as JIRA, Confluence, MIRO and other product management and roadmap tools.
Deep understanding of commercial and specialty insurance product lifecycle.
Education and Experience
Bachelor’s Degree in a related field.
Certified Scrum Product Owner and/or SAFe® POPM certification strongly preferred.
5–7 years of prior experience in Commercial P&C Insurance, Product Owner with IT development teams in Agile delivery & execution through the software development lifecycle using Agile/Scrum/SAFe frameworks or related roles.
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$100,000 – $150,000/year
Total individual compensation (base salary, short & long‑term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401(k) with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long‑Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.
14400 Arch Insurance Group Inc.
#J-18808-Ljbffr