A regional banking institution in Ohio is seeking a Customer Service Specialist II to provide professional and courteous support in the call center. Key responsibilities include resolving customer inquiries related to bank products, processing inbound calls, and maintaining compliance with banking regulations. Applicants should have a high school diploma, at least one year of customer service experience (preferably in banking), and strong communication skills. This role requires the ability to handle multiple inquiries efficiently while maintaining a positive customer experience.
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