Freight Forwarder - Air Export
DSV - Global Transport and Logistics, Houston, Texas, United States, 77246
Overview
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location : USA - Houston, 831 Division : Air & Sea Job Posting Title : Freight Forwarder - Air Export Time Type : Full Time Summary
The primary duty of a Freight Forwarder is to review and process shipment transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive and timely customer service. Serves as the primary contact for all parties concerning assigned account contracts. Performs all duties correctly, cost-efficiently, and according to Company standards using the regular exercise of discretion and independent judgment. Duties and Responsibilities
Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team. Establish detailed profiles and procedures that properly represent import and export processes. Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company’s system, and obtaining consular releases as well as other government agency releases as appropriate Check shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments. Process bills of lading and provide clear instructions to the team for handling each shipment. Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the applicable government agencies, Code of Federal Regulations. Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments. Review and monitor all Shipper Export Declaration rejections, requests for information from clients and any government agency as well as other correspondence. Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to clients, co-workers, and third parties in a clear, concise, and timely manner. Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility. Identify, investigate, and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert clients to special areas of concern or potential problems in the shipping process. Educational Background / Work Experience
Three years of experience in a role involving extensive client contact required. Familiarity with domestic and international geography including countries and major cities. Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action. Ability to be highly productive while keeping cool under pressure. Excellent communication skills, both written and verbal. Skills & Competencies
Mathematical Skills: Excellent math skills, along with the ability to calculate freight measurements, and weight and convert them to international units. Other Skills: Familiarity with domestic and international geography including countries and major cities; extreme attention to detail; ability to be highly productive under pressure; excellent written and verbal communication. Language Skills
English (reading, writing, and verbal) Computer Literacy
Computer skills, including frequent prior use of MS Outlook, Excel, and Word Physical and/or Mental Requirements / Working Conditions
While performing the duties of this job, the employee uses hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. Vision requirements include close and distance vision. Compensation & Benefits
For this position, the expected base pay is:
$18.75 - $25.50
per hour. Actual base compensation will be determined based on factors including job-related knowledge, location, skills, experience, and other objective considerations. DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, plus flexible health spending accounts, short and long-term disability coverage, and wellness resources. Our 401(k) plan offers company-matching contributions up to 5%. We support work-life balance with paid time off, paid holidays, and additional floating holidays. EEO & Application Instructions
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other protected status. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, you will be contacted directly by the appropriate HR contact if selected. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics. DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
#J-18808-Ljbffr
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location : USA - Houston, 831 Division : Air & Sea Job Posting Title : Freight Forwarder - Air Export Time Type : Full Time Summary
The primary duty of a Freight Forwarder is to review and process shipment transactions, including all related activities, for one or more major accounts, and to provide excellent, proactive and timely customer service. Serves as the primary contact for all parties concerning assigned account contracts. Performs all duties correctly, cost-efficiently, and according to Company standards using the regular exercise of discretion and independent judgment. Duties and Responsibilities
Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team. Establish detailed profiles and procedures that properly represent import and export processes. Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company’s system, and obtaining consular releases as well as other government agency releases as appropriate Check shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments. Process bills of lading and provide clear instructions to the team for handling each shipment. Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the applicable government agencies, Code of Federal Regulations. Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments. Review and monitor all Shipper Export Declaration rejections, requests for information from clients and any government agency as well as other correspondence. Adhere to all domestic and international shipping regulations, communicating changes in domestic and foreign regulation procedures to clients, co-workers, and third parties in a clear, concise, and timely manner. Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within the assigned scope of responsibility. Identify, investigate, and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert clients to special areas of concern or potential problems in the shipping process. Educational Background / Work Experience
Three years of experience in a role involving extensive client contact required. Familiarity with domestic and international geography including countries and major cities. Extreme attention to detail, including the ability to predict and circumvent issues before they occur and take the proper corrective action. Ability to be highly productive while keeping cool under pressure. Excellent communication skills, both written and verbal. Skills & Competencies
Mathematical Skills: Excellent math skills, along with the ability to calculate freight measurements, and weight and convert them to international units. Other Skills: Familiarity with domestic and international geography including countries and major cities; extreme attention to detail; ability to be highly productive under pressure; excellent written and verbal communication. Language Skills
English (reading, writing, and verbal) Computer Literacy
Computer skills, including frequent prior use of MS Outlook, Excel, and Word Physical and/or Mental Requirements / Working Conditions
While performing the duties of this job, the employee uses hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel or crouch; talk or hear. The employee uses computer and telephone equipment. Vision requirements include close and distance vision. Compensation & Benefits
For this position, the expected base pay is:
$18.75 - $25.50
per hour. Actual base compensation will be determined based on factors including job-related knowledge, location, skills, experience, and other objective considerations. DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, plus flexible health spending accounts, short and long-term disability coverage, and wellness resources. Our 401(k) plan offers company-matching contributions up to 5%. We support work-life balance with paid time off, paid holidays, and additional floating holidays. EEO & Application Instructions
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and processed accordingly without fees. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other protected status. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, you will be contacted directly by the appropriate HR contact if selected. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics. DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
#J-18808-Ljbffr