Senior Insights Strategist for CX & VoC Programs

A leading home builder in Maryville, Tennessee, is seeking a Sr. Insights Strategist to drive customer experience initiatives using data analysis and research. Responsibilities include managing insights projects, conducting qualitative and quantitative research, and collaborating with various teams to enhance customer and team member experiences. Candidates should have a Bachelor's degree, 3-5 years of analytics experience, and strong knowledge of CX metrics. The role offers a salary ranging from $87,000 to $109,000 and numerous benefits, including a flexible health package. #J-18808-Ljbffr