In-Room Dining Captain (Seasonal) - Waldorf Astoria Monarch Beach Resort and Clu
Waldorf Astoria Monarch Beach Resort & Club, Dana Point, California, United States, 92629
Seasonal In‑Room Dining Captain (Room Service)
The award‑winning Forbes 4‑Star and AAA 5‑Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a
Seasonal In‑Room Dining Captain
to join the In‑Room Dining Team!
Located in Dana Point, adjacent to Laguna Beach, the resort sits on 175 acres with over 400 rooms, 115,000 sq ft of meeting space, and 8 F&B outlets including 4 restaurants, a beach club, lounge, marketplace, and in‑room dining.
Classification & Compensation Classification:
Seasonal Shift: Various – must be available weekdays, weekends, and holidays. Pay Rate: $17.65/hour (based on experience and location).
Responsibilities
Supervise order rotation among servers and ensure guest satisfaction.
Set up room‑service trays and tables for incoming orders.
Retrieve checks, set tables, collect food and beverage orders from kitchen and bar, and deliver to guest rooms and meeting rooms.
Serve meals, collect trays, and respond to guest requests in a timely, friendly, and efficient manner.
Present checks and obtain payment; return signed checks to order taker.
Respond to guest inquiries and resolve issues promptly.
Perform order‑taker duties and answer room‑service telephone as needed.
Serve alcoholic/non‑alcoholic beverages in accordance with all regulations.
Qualifications We value the Hilton values and attributes; similar qualities are expected:
Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency.
Quality, Productivity, Dependability, Customer Focus, Adaptability.
Benefits
Access to pay through DailyPay.
Medical insurance for you and your family.
Mental health resources, including Employee Assistance Program.
Best‑in‑class paid time off.
100 nights of discounted travel with Go Hilton.
Parental leave.
Debt‑Free Education through Guild Education.
401(k) plan with company match.
Hilton Shares discount program.
Career growth and development opportunities.
Team Member Resource Groups.
Recognition and rewards programs.
Other benefits may vary by property.
Location Waldorf Astoria Monarch Beach Resort & Club, Dana Point, CA
Schedule & Brand Temporary – Waldorf Astoria Hotels & Resorts
#J-18808-Ljbffr
Seasonal In‑Room Dining Captain
to join the In‑Room Dining Team!
Located in Dana Point, adjacent to Laguna Beach, the resort sits on 175 acres with over 400 rooms, 115,000 sq ft of meeting space, and 8 F&B outlets including 4 restaurants, a beach club, lounge, marketplace, and in‑room dining.
Classification & Compensation Classification:
Seasonal Shift: Various – must be available weekdays, weekends, and holidays. Pay Rate: $17.65/hour (based on experience and location).
Responsibilities
Supervise order rotation among servers and ensure guest satisfaction.
Set up room‑service trays and tables for incoming orders.
Retrieve checks, set tables, collect food and beverage orders from kitchen and bar, and deliver to guest rooms and meeting rooms.
Serve meals, collect trays, and respond to guest requests in a timely, friendly, and efficient manner.
Present checks and obtain payment; return signed checks to order taker.
Respond to guest inquiries and resolve issues promptly.
Perform order‑taker duties and answer room‑service telephone as needed.
Serve alcoholic/non‑alcoholic beverages in accordance with all regulations.
Qualifications We value the Hilton values and attributes; similar qualities are expected:
Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency.
Quality, Productivity, Dependability, Customer Focus, Adaptability.
Benefits
Access to pay through DailyPay.
Medical insurance for you and your family.
Mental health resources, including Employee Assistance Program.
Best‑in‑class paid time off.
100 nights of discounted travel with Go Hilton.
Parental leave.
Debt‑Free Education through Guild Education.
401(k) plan with company match.
Hilton Shares discount program.
Career growth and development opportunities.
Team Member Resource Groups.
Recognition and rewards programs.
Other benefits may vary by property.
Location Waldorf Astoria Monarch Beach Resort & Club, Dana Point, CA
Schedule & Brand Temporary – Waldorf Astoria Hotels & Resorts
#J-18808-Ljbffr