
Strategic Leader, Customer Analytics & Workforce Optimization
AES Indiana, Indianapolis, Indiana, us, 46262
A leading energy company in Indianapolis is seeking a Manager for Customer Analytics & Workforce Optimization to lead analytics and workforce planning for Customer Operations. Responsibilities include developing predictive models, managing performance metrics, and collaborating across teams to optimize customer experiences. Candidates should have a Bachelor's degree in a quantitative field along with 7–10 years of relevant experience and 3+ years of leadership experience. Join us to drive data-driven insights and improve operational performance.
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