Shipping & Customs Coordinator
Medartis Inc. - United States, Warsaw, Indiana, United States, 46580
Overview
At Medartis, we combine innovative solutions with skilled professionals to be the provider of choice in orthopaedics. Founded in 1997 and headquartered in Basel, Switzerland, the Medartis Group is one of the world\'s leading manufacturers and providers of medical devices for the surgical fixation of bone fractures in the upper and lower extremities, as well as the craniomaxillofacial region. The company employs around 1,400 people across its 13 locations and sells its products in over 50 countries worldwide.
Responsibilities
Serve as the site’s primary point of contact and subject matter owner for all domestic and international shipping activities, including issue resolution and escalation Coordinate, manage and archive documents of all inbound and outbound international shipments, ensuring timely and accurate delivery Prepare, review, and maintain required international shipping and customs documentation (commercial invoices, packing lists, certificates, etc.) Ensure compliance with U.S. Customs, international trade regulations, and company policies Monitor and address shipment delays, customs holds, tariff impacts, and clearance issues Partner with internal local and global teams (Supply Chain, Customer Service, Finance, and Operations) to support shipping needs and resolve concerns Communicate with freight forwarders, customs brokers, and external partners to ensure smooth shipment execution Track shipments, shipment performance, costs, and trends; identify opportunities for process improvement and cost savings Support audits, reporting, and recordkeeping related to international trade and customs compliance Stay current on changes to tariffs, trade regulations, and shipping requirements that may impact operations
Qualifications
Associate’s or Bachelor’s degree in Supply Chain, Logistics, Business, or a related field preferred 2–5 years of experience in international shipping, logistics, or customs coordination Hands-on experience working with international shipping processes strongly preferred Working knowledge of customs regulations, international trade compliance, and tariff considerations Strong problem-solving skills with the ability to manage issues through resolution Excellent communication and organizational skills Proficiency with shipping systems, ERP platforms (preferably SAP), and Microsoft Office tools
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At Medartis, we combine innovative solutions with skilled professionals to be the provider of choice in orthopaedics. Founded in 1997 and headquartered in Basel, Switzerland, the Medartis Group is one of the world\'s leading manufacturers and providers of medical devices for the surgical fixation of bone fractures in the upper and lower extremities, as well as the craniomaxillofacial region. The company employs around 1,400 people across its 13 locations and sells its products in over 50 countries worldwide.
Responsibilities
Serve as the site’s primary point of contact and subject matter owner for all domestic and international shipping activities, including issue resolution and escalation Coordinate, manage and archive documents of all inbound and outbound international shipments, ensuring timely and accurate delivery Prepare, review, and maintain required international shipping and customs documentation (commercial invoices, packing lists, certificates, etc.) Ensure compliance with U.S. Customs, international trade regulations, and company policies Monitor and address shipment delays, customs holds, tariff impacts, and clearance issues Partner with internal local and global teams (Supply Chain, Customer Service, Finance, and Operations) to support shipping needs and resolve concerns Communicate with freight forwarders, customs brokers, and external partners to ensure smooth shipment execution Track shipments, shipment performance, costs, and trends; identify opportunities for process improvement and cost savings Support audits, reporting, and recordkeeping related to international trade and customs compliance Stay current on changes to tariffs, trade regulations, and shipping requirements that may impact operations
Qualifications
Associate’s or Bachelor’s degree in Supply Chain, Logistics, Business, or a related field preferred 2–5 years of experience in international shipping, logistics, or customs coordination Hands-on experience working with international shipping processes strongly preferred Working knowledge of customs regulations, international trade compliance, and tariff considerations Strong problem-solving skills with the ability to manage issues through resolution Excellent communication and organizational skills Proficiency with shipping systems, ERP platforms (preferably SAP), and Microsoft Office tools
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