Dialer Campaigns Lead & Optimization Specialist

A leading contact center in Phoenix, Arizona, seeks a Dialer Operations Manager to facilitate efficient dialer usage and mentor staff. The role includes maximizing operational effectiveness through strategic dialing campaigns while ensuring compliance with standards. Candidates should have experience with dialing technology, strong communication skills, and analytical abilities. Familiarity with Avaya and Genesys is preferred. The position offers a collaborative environment with opportunities for improvement and innovation. #J-18808-Ljbffr