
Remote Customer Support Specialist (Mortgage Tech)
Snapdocs, San Francisco, California, United States, 94199
A technology company in San Francisco is seeking a Customer Support Specialist to act as the first point of contact for customer inquiries. The role involves managing inbound phone support, email queues, and live chat, while troubleshooting issues and documenting interactions. Ideal candidates will have strong communication skills and a customer-focused mindset. The position offers a competitive hourly rate and a comprehensive benefits package, emphasizing the company's commitment to transforming the mortgage industry.
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