Customer Service Representative- Bilingual Korean Vote Center / Election Represe
County of Orange, Santa Ana, California, United States, 92725
Customer Service Representative – Bilingual Korean Vote Center / Election Representative (Extra Help)
Orange County Registrar of Voters (ROV) will begin accepting applications on Monday, February 21, 2026. The position is posted for a minimum of five (5) business days and will remain open on a continuous basis until the agency’s needs are met. Application processing will begin on Wednesday, February 25, 2026. Only online applications will be accepted.
NOTE:
These are Extra Help temporary/seasonal positions (not permanent). They may require overtime, evenings, and weekends.
REGISTRAR OF VOTERS The Registrar of Voters is a nationally recognized agency responsible for conducting elections, verifying petitions, and maintaining voter records in Orange County – the fifth largest voting jurisdiction in the United States with 1.9 million active registered voters. The department has 54 full‑time employees and many extra‑help workers who support various election‑related positions. Its mission is to provide the best possible service to the public.
ABOUT THE POSITION This role will fill Vote Center locations throughout Orange County for the June 02, 2026 Statewide Primary Election. Training is two days in mid‑March, and the work commitment is approximately seven days from May 27 to June 03, 2026.
Key Responsibilities:
Process and assist voters
Issue ballots
Accept mail‑in ballots
Perform other election‑related tasks as assigned
Location:
Selection will be based on a region. The region assignment includes:
Central Orange County (Anaheim, North Tustin, Orange, Santa Ana, Tustin, Villa Park)
South Orange County (Aliso Viejo, Dana Point, Ladera Ranch, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Silverado Canyon, Trabuco Canyon)
West Orange County (Cypress, Fountain Valley, Garden Grove, Huntington Beach, Los Alamitos, Seal Beach, Stanton, Westminster)
North Orange County (Brea, Buena Park, Fullerton, La Habra, La Palma, Placentia, Yorba Linda)
Coast Orange County (Costa Mesa, Irvine, Laguna Beach, Laguna Woods, Newport Beach)
DESIRABLE QUALIFICATIONS
Commit to approximately ten days of service over a two‑month period.
Participate in remote and in‑person training.
Work the following schedule:
Set‑up day: TBD (Wednesday 5/27 / Thursday 5/28 / Friday 5/29)
Voting days: Saturday 5/30 to Tuesday 6/02
Takedown day: Wednesday 6/03
Work overtime, including evenings and weekends.
Patience with diverse ages, ethnicities, and skill levels.
Provide clear instructions and interact courteously with the public.
Effective verbal and written communication.
English literacy and speaking ability.
Bilingual Korean skills.
Computer literate: use laptop and database systems.
Self‑motivated, positive attitude, flexible and organized.
Attention to detail and ability to meet deadlines.
Work in a fast‑paced team environment.
Maintain a professional appearance and demeanor.
Deliver supplies daily to assigned locations if required.
Respond to public inquiries with strong customer‑service skills.
Follow oral and written instructions.
MINIMUM QUALIFICATIONS See the online minimum qualifications criteria. (Link to minimum qualifications)
PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS Physical:
Vision sufficient to read text, monitor, and fine print; ability to stand, sit, walk, stoop, bend, and use a keyboard and office equipment; prolonged sitting is required.
Mental:
Logical reasoning, sound judgment, and calm focus in varied interpersonal situations.
Environmental:
Work in an office environment with changing priorities, deadlines, and multiple concurrent assignments.
SPECIAL REQUIREMENTS All candidates must pass a background check covering employment history, professional references, and a criminal check.
RECRUITMENT PROCESS The Administrative Services Department will screen applications to identify qualified candidates. Qualified applicants are referred to the next step and notified of subsequent procedures.
Applicants who meet both minimum and desirable qualifications will be invited to an online self‑administered assessment (weighted 100%). Only the most successful candidates move to the next step.
All candidates will be updated on any changes in the selection procedure.
EMAIL NOTIFICATION Email is the primary form of notification. Provide a correct email address and use a single account. Check spam/junk folders for messages from governmentjobs.com or ocgov.com. Update your profile if your email address changes.
FREQUENTLY ASKED QUESTIONS Additional FAQs are available online. (Link to FAQ’s)
EEO STATEMENT Orange County is an equal‑employment‑opportunity employer. We encourage applicants from diverse backgrounds to apply.
#J-18808-Ljbffr
NOTE:
These are Extra Help temporary/seasonal positions (not permanent). They may require overtime, evenings, and weekends.
REGISTRAR OF VOTERS The Registrar of Voters is a nationally recognized agency responsible for conducting elections, verifying petitions, and maintaining voter records in Orange County – the fifth largest voting jurisdiction in the United States with 1.9 million active registered voters. The department has 54 full‑time employees and many extra‑help workers who support various election‑related positions. Its mission is to provide the best possible service to the public.
ABOUT THE POSITION This role will fill Vote Center locations throughout Orange County for the June 02, 2026 Statewide Primary Election. Training is two days in mid‑March, and the work commitment is approximately seven days from May 27 to June 03, 2026.
Key Responsibilities:
Process and assist voters
Issue ballots
Accept mail‑in ballots
Perform other election‑related tasks as assigned
Location:
Selection will be based on a region. The region assignment includes:
Central Orange County (Anaheim, North Tustin, Orange, Santa Ana, Tustin, Villa Park)
South Orange County (Aliso Viejo, Dana Point, Ladera Ranch, Laguna Hills, Laguna Niguel, Lake Forest, Mission Viejo, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Silverado Canyon, Trabuco Canyon)
West Orange County (Cypress, Fountain Valley, Garden Grove, Huntington Beach, Los Alamitos, Seal Beach, Stanton, Westminster)
North Orange County (Brea, Buena Park, Fullerton, La Habra, La Palma, Placentia, Yorba Linda)
Coast Orange County (Costa Mesa, Irvine, Laguna Beach, Laguna Woods, Newport Beach)
DESIRABLE QUALIFICATIONS
Commit to approximately ten days of service over a two‑month period.
Participate in remote and in‑person training.
Work the following schedule:
Set‑up day: TBD (Wednesday 5/27 / Thursday 5/28 / Friday 5/29)
Voting days: Saturday 5/30 to Tuesday 6/02
Takedown day: Wednesday 6/03
Work overtime, including evenings and weekends.
Patience with diverse ages, ethnicities, and skill levels.
Provide clear instructions and interact courteously with the public.
Effective verbal and written communication.
English literacy and speaking ability.
Bilingual Korean skills.
Computer literate: use laptop and database systems.
Self‑motivated, positive attitude, flexible and organized.
Attention to detail and ability to meet deadlines.
Work in a fast‑paced team environment.
Maintain a professional appearance and demeanor.
Deliver supplies daily to assigned locations if required.
Respond to public inquiries with strong customer‑service skills.
Follow oral and written instructions.
MINIMUM QUALIFICATIONS See the online minimum qualifications criteria. (Link to minimum qualifications)
PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS Physical:
Vision sufficient to read text, monitor, and fine print; ability to stand, sit, walk, stoop, bend, and use a keyboard and office equipment; prolonged sitting is required.
Mental:
Logical reasoning, sound judgment, and calm focus in varied interpersonal situations.
Environmental:
Work in an office environment with changing priorities, deadlines, and multiple concurrent assignments.
SPECIAL REQUIREMENTS All candidates must pass a background check covering employment history, professional references, and a criminal check.
RECRUITMENT PROCESS The Administrative Services Department will screen applications to identify qualified candidates. Qualified applicants are referred to the next step and notified of subsequent procedures.
Applicants who meet both minimum and desirable qualifications will be invited to an online self‑administered assessment (weighted 100%). Only the most successful candidates move to the next step.
All candidates will be updated on any changes in the selection procedure.
EMAIL NOTIFICATION Email is the primary form of notification. Provide a correct email address and use a single account. Check spam/junk folders for messages from governmentjobs.com or ocgov.com. Update your profile if your email address changes.
FREQUENTLY ASKED QUESTIONS Additional FAQs are available online. (Link to FAQ’s)
EEO STATEMENT Orange County is an equal‑employment‑opportunity employer. We encourage applicants from diverse backgrounds to apply.
#J-18808-Ljbffr