Koenig Equipment is a family-owned dealership established in 1904. Our strong culture and commitment to growth has allowed us to expand to 15 locations across Indiana and Ohio. We look for employees who are eager to learn, take ownership of their work, have strong communication and collaborative skills, and an innovative mind. Koenig is actively looking for qualified Ag & Turf Equipment Parts Counter Specialists at the dealership's Anna, OH location.
Primary Responsibilities
Greet customers, determine product or service needs, satisfy the request or offer a solution; for non-parts customers, connect them with an appropriate team member.
Serve customers in purchasing replacement parts and supplies required to properly maintain and service agricultural and lawn & garden equipment.
Record sales transactions and bin inventory records accurately.
Assist clients in managing parts expenses through our parts stocking programs and handle machine down requests in an urgent manner.
Assist in merchandising the parts display area and keep them organized.
Be proficient in using IntelliDealer and Parts Lookup to service customers.
Be familiar with all parts policies, forms and documents utilized in the parts department.
Build relationships with customers to foster loyalty and repeat business.
Provide applicable assistance for service and sales administration processes.
Assist service technicians by looking up parts required to complete customer, internal or warranty repairs.
Deliver parts and supplies to designated supply points within the service department per the branch plan.
Process returned parts when required.
Receive in-stock orders and daily orders and put away stock as required.
Process pallets, envirocrates and other returns per branch plan.
Perform other duties as assigned.
Qualifications
3-5 years of previous experience working in a Dealership Parts Department preferred
Ability to work Saturdays and flexible seasonal hours as scheduled
Strong customer relation and interpersonal skills
Knowledge of parts systems, particularly computerized parts systems
Basic technical skills to help clients select the correct parts
Good computer skills and excellent attention to detail
Selling skills, especially selling all parts to complete the job
Ability to lift 50 lbs and reach all shelves in the parts department
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Primary Responsibilities
Greet customers, determine product or service needs, satisfy the request or offer a solution; for non-parts customers, connect them with an appropriate team member.
Serve customers in purchasing replacement parts and supplies required to properly maintain and service agricultural and lawn & garden equipment.
Record sales transactions and bin inventory records accurately.
Assist clients in managing parts expenses through our parts stocking programs and handle machine down requests in an urgent manner.
Assist in merchandising the parts display area and keep them organized.
Be proficient in using IntelliDealer and Parts Lookup to service customers.
Be familiar with all parts policies, forms and documents utilized in the parts department.
Build relationships with customers to foster loyalty and repeat business.
Provide applicable assistance for service and sales administration processes.
Assist service technicians by looking up parts required to complete customer, internal or warranty repairs.
Deliver parts and supplies to designated supply points within the service department per the branch plan.
Process returned parts when required.
Receive in-stock orders and daily orders and put away stock as required.
Process pallets, envirocrates and other returns per branch plan.
Perform other duties as assigned.
Qualifications
3-5 years of previous experience working in a Dealership Parts Department preferred
Ability to work Saturdays and flexible seasonal hours as scheduled
Strong customer relation and interpersonal skills
Knowledge of parts systems, particularly computerized parts systems
Basic technical skills to help clients select the correct parts
Good computer skills and excellent attention to detail
Selling skills, especially selling all parts to complete the job
Ability to lift 50 lbs and reach all shelves in the parts department
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