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Salesforce Solution Architect // Business Analyst (SFDC BA) --Princeton, NJ (Hy

Quantum World Technologies Inc., Princeton, New Jersey, us, 08543

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Let’s connect — feel free to message me on LinkedIn: Kumar Ashwini Choudhary

Location:

Princeton, NJ (Hybrid )

Position Type:

Contract

Note: Agentforce experience is highly desirable.

Role Overview The Salesforce Solution Architect will partner with business stakeholders, IT teams, and Salesforce specialists to design end‑to‑end Salesforce solutions, drive architectural governance, and ensure alignment between business strategy and Salesforce platform capabilities. The ideal candidate will bring strong multi‑cloud expertise along with hands‑on experience in

Agentforce , which is now a highly desirable requirement.

Key Responsibilities 1. Solution Architecture & Technical Leadership

Architect scalable, secure, and robust Salesforce solutions aligned with enterprise goals.

Lead end‑to‑end solution delivery across requirements, design, development, testing, and deployment.

Maintain architectural integrity across multiple Salesforce Clouds (Sales, Service, Manufacturing, etc.).

Ensure platform security, system performance, and data integrity.

Provide hands‑on guidance on Apex, Lightning Web Components (LWC), Flows, and integration patterns.

Leverage Agentforce capabilities

to optimize agent workflows, automation, and intelligent service processes.

Serve as the Program Architect guiding multi‑cloud, multi‑team initiatives.

Create and maintain enterprise‑wide architecture frameworks, roadmaps, and governance models.

Oversee multiple workstreams, ensuring scalability, best practices, and design consistency.

Evaluate solution feasibility, risks, and business impact across the program.

3. Stakeholder Management & Advisory

Act as a trusted advisor to business leaders and technology stakeholders.

Conduct workshops, analyze current vs. future‑state processes, and perform fit‑gap assessments.

Advise on product selection, licensing, platform strategy, and Salesforce ecosystem optimization.

4. Integration & Cross‑Platform Enablement

Architect integration strategies between Salesforce and external systems (ERP, CRM, Marketing Automation, etc.).

Ensure alignment of Salesforce architecture with enterprise architecture standards.

Guide middleware/ESB integration patterns, API usage, and data synchronization strategies.

5. Technical Mentorship & Enablement

Mentor Salesforce administrators, developers, technical leads, and functional consultants.

Support pre‑sales activities such as solution demos, technical assessments, and proposals.

Provide training and solution enablement to end‑users and cross‑functional teams.

6. Documentation & Quality Assurance

Develop and maintain detailed Solution Architecture Documents (SAD), Technical Design Documents (TDD), and integration specifications.

Review code, designs, and configurations to ensure alignment with best practices and program objectives.

Required Skills & Qualifications Technical Expertise

Deep hands‑on expertise with Salesforce Clouds (Sales, Service, Manufacturing, etc.).

Strong experience with Apex, LWC, Flows, APIs, and middleware platforms.

Solid understanding of security models, data governance, integration patterns, and DevOps.

Agentforce (highly desirable):

Experience designing and implementing solutions leveraging Agentforce, including AI‑driven routing, agent productivity, and service automation.

Proven ability to architect scalable, maintainable, multi‑cloud Salesforce solutions.

Experience with architectural governance in large enterprise programs.

Ability to translate business problems into effective technical solutions and roadmaps.

Preferred Certifications

Salesforce Certified Application Architect or System Architect

Salesforce Administrator + Platform Developer I

Additional domain certifications (Data, Integration, Sharing & Visibility)

Soft Skills

Excellent communication, presentation, and stakeholder management skills.

Strong analytical and problem‑solving ability.

Comfortable working with multicultural and geographically distributed teams.

Additional Notes

Local candidates only : Must be based in or around

Princeton, NJ or the NY/NJ metro region

for occasional onsite needs.

Agentforce experience is now a

high‑priority requirement .

Requirement2 : Salesforce Business Analyst (SFDC BA) – Updated Job Description Location: Princeton, NJ (Hybrid) Position Type: Subcontract (Subcon) Agentforce experience is highly desirable.

Experience Requirements

10+ years

overall IT experience

Minimum 7 years

as a Salesforce Business Analyst

Hands‑on experience with

Sales Cloud

and

Service Cloud

Experience with

Experience Cloud

or

Industry Clouds

preferred

Agentforce experience highly desirable

(AI‑driven agent workflows, productivity enhancements, and next‑best‑action enablement)

Strong understanding of Salesforce configuration, CRM processes, and business workflows

Solid experience working in

Agile

environments and familiarity with SDLC

Strong expertise in requirements gathering, user stories, acceptance criteria, BRDs/FRDs, and process mapping

Excellent interpersonal, written, and verbal communication skills

Strong stakeholder management with a collaborative, consultative approach.

Key Responsibilities Requirements & Business Analysis

Work directly with business stakeholders to elicit, analyze, document, and validate requirements for Salesforce initiatives

Conduct workshops, interviews, JAD sessions to understand business needs

Translate business requirements into detailed

user stories ,

functional specifications ,

process flows , and acceptance criteria

Perform gap analysis and help drive business process redesign leveraging Salesforce capabilities

Apply

Agentforce

knowledge to improve agent workflows, service automation, and user engagement

Partner with Solution Architects and functional leads to ensure solution alignment

Collaborate with developers and technical teams to ensure clarity of requirements

Assist in backlog refinement, sprint planning, UAT preparation, and testing support

Serve as a bridge between business and technical teams to ensure alignment and project success

Provide post‑deployment support to ensure smooth adoption and resolution of issues

Documentation

Prepare and maintain:

BRDs, FRDs

User stories and acceptance criteria

Process maps

Test scripts and UAT documentation

Training materials and release notes

Pre‑Sales & Advisory Support

Participate in pre‑sales efforts by contributing to requirement scoping, estimations, and presentations when needed

Provide consultative guidance to stakeholders on how Salesforce (including

Agentforce ) can solve business challenges.

Additional Requirements

Must be local to Princeton, NJ

or within commuting distance (NY/NJ area) due to hybrid onsite needs

Agentforce experience is now a strong preference

and will be prioritized in evaluation

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