Crossing Hurdles
is a global recruitment firm partnering with a fast-growing, design-forward healthcare startup transforming how people discover, book, and manage medical care.
The company is building a modern healthcare store that makes it delightfully simple to access care from virtual visits to prescriptions, labs, imaging, and follow-ups ,all with upfront pricing and clear next steps. Founded by the former founders of PillPack (acquired by Amazon), the company has raised
$32M
in Series A funding and is scaling rapidly at a critical inflection point.The product serves real patients with real needs, operating in a high-trust, high-stakes environment where design directly impacts outcomes, conversion, and trust.
Role: Product Designer (IC) Compensation $150K–$180K base + equity
Location Hybrid (3 days/week in San Francisco or Boston – IDEO workspace)
Experience 2–6 years Product Design (consumer-facing products)
Platform Web-first with expanding surface areas (account dashboards, notifications, care flows, potential mobile app)
About The Role
Own end-to-end product design across the patient journey, from first intent (“I need care”) through booking, care delivery, and post-visit follow-through.
Design intuitive, trustworthy consumer experiences across complex flows including signup, questionnaires, insurance capture, appointment selection, and payments.
Shape post-visit experiences such as visit summaries, care plans, prescriptions, lab orders, referrals, and next-step guidance.
Partner closely with Engineering and clinical/ops stakeholders in a low-PM, high-ownership environment.
Translate ambiguous healthcare problems into clear UX flows, interaction models, and polished, production-ready UI.
Ship frequent feature V2s that improve conversion, clarity, and patient outcomes.
Contribute to internal clinical and operations tooling when it meaningfully improves care delivery.
Operate as a hands-on IC in a small, collaborative design team with meaningful autonomy.
Requirements
2–6 years of experience as a Product Designer working on consumer-facing products.
Strong portfolio demonstrating end-to-end journey ownership, systems thinking, and polished UI.
Experience designing multi-step, high-trust flows (healthcare, fintech, insurance, e-commerce, or booking platforms).
Comfortable working directly with engineers and owning features with limited PM support.
Experience in fast-paced startup or high-agency environments.
Strong UX judgment, attention to detail, and ability to make decisions with incomplete information.
Passion for building thoughtful, human-centered products that solve real-world problems.
Why You Should Consider This Opportunity
Own meaningful consumer experiences where design directly impacts care outcomes.
Work alongside experienced founders with a proven track record of building category-defining healthcare products.
Join at a key growth stage: post-Series A, rapidly scaling, with a strong product vision.
High autonomy, low bureaucracy, and real ownership over shipped work.
Design-forward culture with a high bar for craft, clarity, and systems thinking.
Build products that genuinely help people navigate healthcare with confidence and ease.
#J-18808-Ljbffr
is a global recruitment firm partnering with a fast-growing, design-forward healthcare startup transforming how people discover, book, and manage medical care.
The company is building a modern healthcare store that makes it delightfully simple to access care from virtual visits to prescriptions, labs, imaging, and follow-ups ,all with upfront pricing and clear next steps. Founded by the former founders of PillPack (acquired by Amazon), the company has raised
$32M
in Series A funding and is scaling rapidly at a critical inflection point.The product serves real patients with real needs, operating in a high-trust, high-stakes environment where design directly impacts outcomes, conversion, and trust.
Role: Product Designer (IC) Compensation $150K–$180K base + equity
Location Hybrid (3 days/week in San Francisco or Boston – IDEO workspace)
Experience 2–6 years Product Design (consumer-facing products)
Platform Web-first with expanding surface areas (account dashboards, notifications, care flows, potential mobile app)
About The Role
Own end-to-end product design across the patient journey, from first intent (“I need care”) through booking, care delivery, and post-visit follow-through.
Design intuitive, trustworthy consumer experiences across complex flows including signup, questionnaires, insurance capture, appointment selection, and payments.
Shape post-visit experiences such as visit summaries, care plans, prescriptions, lab orders, referrals, and next-step guidance.
Partner closely with Engineering and clinical/ops stakeholders in a low-PM, high-ownership environment.
Translate ambiguous healthcare problems into clear UX flows, interaction models, and polished, production-ready UI.
Ship frequent feature V2s that improve conversion, clarity, and patient outcomes.
Contribute to internal clinical and operations tooling when it meaningfully improves care delivery.
Operate as a hands-on IC in a small, collaborative design team with meaningful autonomy.
Requirements
2–6 years of experience as a Product Designer working on consumer-facing products.
Strong portfolio demonstrating end-to-end journey ownership, systems thinking, and polished UI.
Experience designing multi-step, high-trust flows (healthcare, fintech, insurance, e-commerce, or booking platforms).
Comfortable working directly with engineers and owning features with limited PM support.
Experience in fast-paced startup or high-agency environments.
Strong UX judgment, attention to detail, and ability to make decisions with incomplete information.
Passion for building thoughtful, human-centered products that solve real-world problems.
Why You Should Consider This Opportunity
Own meaningful consumer experiences where design directly impacts care outcomes.
Work alongside experienced founders with a proven track record of building category-defining healthcare products.
Join at a key growth stage: post-Series A, rapidly scaling, with a strong product vision.
High autonomy, low bureaucracy, and real ownership over shipped work.
Design-forward culture with a high bar for craft, clarity, and systems thinking.
Build products that genuinely help people navigate healthcare with confidence and ease.
#J-18808-Ljbffr