Customer Service Representative Bilingual
Waste Connections, Ocala, Florida, United States, 34470
Why Choose Us?
At
Waste Connections
, we provide essential solid waste collection, transfer, disposal, and recycling services to residents and businesses across the U.S. and Canada. We're proud to be a company with a unique culture-one that empowers our employees, encourages self-direction, and supports them in making a meaningful impact in both their careers and their communities.
Customer Service Representative - Bilingual Preferred
Pay Rate: $17.00 per hour
Our priority is to hire professional, caring customer service representatives who are committed to supporting our drivers and delivering excellent service to the communities we serve. If you're bilingual and enjoy helping others, you'll thrive in this role.
Your Responsibilities:
Answer incoming customer calls and process requests for
new service, cancellations, or changes
.
Accept and process
customer payments
, research billing inquiries, and update account information.
Work with customers and internal Waste Connections teams to identify service needs, resolve issues, and provide
safe, cost-effective, environmentally sound solutions
.
What We're Looking For:
Bilingual candidates strongly preferred
(English + Spanish).
2+ years of high-volume customer service experience
.
Proficiency with
Microsoft Word, Excel, and Outlook
.
Excellent
verbal and written communication
skills.
What You'll Get From Us:
Competitive Compensation - $17/hour
401(k) with
company match
Comprehensive healthcare:
Medical, Dental, Vision
Tons of perks: Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Employee Stock Purchase Plan, Scholarship Opportunities, Employee Relief Fund, and more
Life Insurance + Short/Long-Term Disability
coverage
Waste Connections is an
equal opportunity employer
. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
At
Waste Connections
, we provide essential solid waste collection, transfer, disposal, and recycling services to residents and businesses across the U.S. and Canada. We're proud to be a company with a unique culture-one that empowers our employees, encourages self-direction, and supports them in making a meaningful impact in both their careers and their communities.
Customer Service Representative - Bilingual Preferred
Pay Rate: $17.00 per hour
Our priority is to hire professional, caring customer service representatives who are committed to supporting our drivers and delivering excellent service to the communities we serve. If you're bilingual and enjoy helping others, you'll thrive in this role.
Your Responsibilities:
Answer incoming customer calls and process requests for
new service, cancellations, or changes
.
Accept and process
customer payments
, research billing inquiries, and update account information.
Work with customers and internal Waste Connections teams to identify service needs, resolve issues, and provide
safe, cost-effective, environmentally sound solutions
.
What We're Looking For:
Bilingual candidates strongly preferred
(English + Spanish).
2+ years of high-volume customer service experience
.
Proficiency with
Microsoft Word, Excel, and Outlook
.
Excellent
verbal and written communication
skills.
What You'll Get From Us:
Competitive Compensation - $17/hour
401(k) with
company match
Comprehensive healthcare:
Medical, Dental, Vision
Tons of perks: Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Employee Stock Purchase Plan, Scholarship Opportunities, Employee Relief Fund, and more
Life Insurance + Short/Long-Term Disability
coverage
Waste Connections is an
equal opportunity employer
. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.